107 NinjaOne Testimonials

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  • “Within two weeks, our new colleague was well-versed in Ninja. Troubleshooting and understanding the basics of Ninja became second nature.”

  • “With NinjaOne, there is zero administrative burden on my technicians. Now, they can focus on doing their job and supporting our clients.”

  • “Every day, NinjaOne takes care of hours of billable work that were previously managed hands-on by technicians.”

  • “NinjaOne checked all the boxes for what we needed, stood out immediately and was an instant hit with management.”

  • “I ultimately decided on NinjaOne for a few reasons. NinjaOne gives us all the tools and functionality we need, its fast and easy to onboard new clients, the platform saves me time, and it helps us keep clients compliant.”

  • “Our move to the cloud with NinjaOne makes us much better equipped to manage our highly distributed field workforce and makes my team more efficient.”

  • “Proactive monitoring and automation have massively reduced the number of tickets. Before NinjaOne, we needed an average of 20 minutes for a ticket. TeamViewer was not installed consistently and we often lost a lot of time setting up TeamViewer Quick Support with the end users. We used to have 10 to 15 tickets a day. Today it’s a maximum of 5 a day. Anyone can calculate the time saved.”

  • “If I take into account the increased efficiency in patch management and the consolidation of multiple tools into a single platform, I estimate the time savings to be around 30%.”

  • “All our tools are integrated into one dashboard, which made productivity skyrocket and reduced our ticket resolution time by 20%.”

  • “NinjaOne helps us manage our remote workforce by giving us one central spot where we can manage all end-user security. It helps us maintain the overall health of the estate and keeps problems from happening in the first place.”

  • “The amount of time servicing individual tickets has drastically decreased.”

  • “NinjaOne has been invaluable since day one. NinjaOne has every feature I needed and is much easier to use than our previous tool - while costing 50% less.”

  • “I deployed 5,000 devices in less than a week. It was a collaborative effort between my team and NinjaOne. They carried out all the preparation and made GBs of data available, so that all devices were deployed in just a few clicks.”

  • “Everything we do in NinjaOne – logins, policy changes, remote access, software deployments, and more – is tracked and auditable for security and compliance purposes.”

  • “With NinjaOne, we can run any script with just one click from the centralized dashboard and we never have to worry that it won’t fully complete.”