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“We´re very satisfied with Newired and all the onboarding and digital adoption problems it helped us address. In-app guidance is the most efficient was to deliver all the help and assistance that users need when using our e-procurement platform.”
"We deal with complex software environments, Newired Journeys allows us to rapidly simplify the product and user experience. If an employee gets hung up, Journeys can tell them what to do next. It truly simplifies the modern user interface."
Intercom offers the world’s leading business messaging platform that delivers real time contextual communications to drive growth at every stage of the customer lifecycle. Intercom is the first to bring a real time messaging-first experience to sales, marketing and support teams and offers the only business messenger that powers more than chat. Its Messenger and suite of customizable toolkits are built on top of a platform that creates brilliant and personal experiences for businesses and customers. Intercom has over 30,000 customers and powers 500 million customer conversations each month.
Userlane is a no-code Digital Adoption Platform to help businesses guide users directly within software applications. By providing users with the right information at the right time, we help organizations close the technology knowledge gap, and track and manage user experiences every step of the way.
Ziplyne is a Full-service Omnichannel Solution for maximizing Digital SOAR (Support, Onboarding, Adoption, Retention) Operations. Ziplyne follows and breathes this mantra of time-saving by connecting users from point-to-point, peak-to-peak with a series of in-app, step-by-step guides created by your teams, SMEs. The end result is a guided experience that both recognizes and honors the goal of the user while simultaneously empowering their own self-navigation and respecting their time.
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