"We use New Relic like an X-ray to see into every aspect of our platform and determine what we can improve. It gives us both the big picture and also points us to specific areas where we can achieve the biggest performance improvements."
"The key to monitoring the app and then rapidly determining the cause of a potential issue is seeing the transaction in context. That's the power of having this tool in place."
“Thanks to New Relic, we’re no longer limited to seeing that a particular call is taking a long time. We can now ask, Is it the database? Is it a memory problem? As a result, we’re able to find bugs faster and respond quicker - making us several percentage points faster in the problem analysis stage than we were in the pre-NewRelic days.”
"The pricing model makes it easy to get started, and it quickly identifies a need that you perhaps didn’t realise you had. Once you have it, you wonder how you ever managed before."
"New Relic gives us the confidence to try new things, safe in the knowledge that it’ll provide that extra pair of eyes to ensure we’re constantly improving our service."
"New Relic gives us peace of mind that MyTherapy is available for users to focus on what matters: living their lives in the best possible way."
"Without New Relic we could not have scaled to the number of easysuite customers we support today and would instead have needed to increase our team by at least three new members, with significant cost ramifications."
"We’ve tried other products which needed a lot of configuration. As soon as you start customizing the solution with so many teams, it becomes very difficult to manage and maintain. New Relic did an excellent job at giving us some very sensible defaults which we could easily build on."
"We have the hard facts to support our case. We can show how the performance outcomes will impact the business, so an ROI is easy to calculate."
"There is a huge interdependency between many systems on our network, so we couldn’t really predict what the impact of changes in infrastructure resulting from the consolidation would be. New Relic helped ease our concerns because we used it to catch any issues created by the consolidation before they impacted our customers."
"[New Relic] has driven our customer focus and the performance of our applications and websites to create a better online experience."
"We can now identify and troubleshoot potential errors long before the customer is impacted."
"New Relic really helps you find the needle in the haystack in terms of troubleshooting."
"New Relic has made us all better and faster at doing our jobs. Without New Relic, it would be impossible to troubleshoot this environment."
“Whether it’s buying the right kayak or meeting up with a guide and experiencing Machu Picchu, our goal is to give the best, most trusted experience to our members and customers. And that’s ultimately what we’re trying to do with New Relic.”