392 New Relic Testimonials

“We can provide them with information on areas where there may be bottlenecks, such as web service consumption or external services.”

"We call it optimising innovation and the goal was to do that without impacting the customer experience or inhibiting innovation. We chose New Relic because it gives us insight into everything we need to improve our products and keep our customers satisfied."

“The mobile industry is booming. There’s a lot of money going into it, and it’s a very competitive space for talent and resources. Making sure that we allocate those resources effectively is something that New Relic helps us do.”

“Our service delivery has improved and New Relic helps us meet our platform availability SLA commitments. We are proactive instead of reactive and can tackle problems before they affect our clients.”

“Because I’m always looking at my New Relic Insights dashboard—whether it’s on the big screen in my office or in the corner of my screen during a meeting—I can keep my finger on the pulse of the business and ask my team highly contextual and data-driven questions.”

“New Relic provided us with the visibility we needed to detect and remedy what could have been a significant issue on our busiest day of the year. It was this success that led our leadership to fully embrace New Relic, and that launched us on the monitoring journey we continue today.”

"The pricing model makes it easy to get started, and it quickly identifies a need that you perhaps didn’t realise you had. Once you have it, you wonder how you ever managed before."

"New Relic gives us the confidence to try new things, safe in the knowledge that it’ll provide that extra pair of eyes to ensure we’re constantly improving our service."

"New Relic gives us peace of mind that MyTherapy is available for users to focus on what matters: living their lives in the best possible way."

"Without New Relic we could not have scaled to the number of easysuite customers we support today and would instead have needed to increase our team by at least three new members, with significant cost ramifications."

"We’ve tried other products which needed a lot of configuration. As soon as you start customizing the solution with so many teams, it becomes very difficult to manage and maintain. New Relic did an excellent job at giving us some very sensible defaults which we could easily build on."

"We have the hard facts to support our case. We can show how the performance outcomes will impact the business, so an ROI is easy to calculate."

"There is a huge interdependency between many systems on our network, so we couldn’t really predict what the impact of changes in infrastructure resulting from the consolidation would be. New Relic helped ease our concerns because we used it to catch any issues created by the consolidation before they impacted our customers."

"[New Relic] has driven our customer focus and the performance of our applications and websites to create a better online experience."

"We can now identify and troubleshoot potential errors long before the customer is impacted."