"With New Relic, we’re alerted to any performance degradation well before it leads to downtime. New Relic has helped us to provide a much more proactive incident and preventative response. With New Relic monitoring and alerting and our defined Incident Management Process, we can quickly mobilise the team in less …

“As soon as we began using New Relic, all of our performance issues were suddenly very visible. We could then go down the list and mitigate or fix them to improve performance and customer experience.”

"New Relic gives us peace of mind that MyTherapy is available for users to focus on what matters: living their lives in the best possible way."

“Our service delivery has improved and New Relic helps us meet our platform availability SLA commitments. We are proactive instead of reactive and can tackle problems before they affect our clients.”

“Because I’m always looking at my New Relic Insights dashboard—whether it’s on the big screen in my office or in the corner of my screen during a meeting—I can keep my finger on the pulse of the business and ask my team highly contextual and data-driven questions.”

“New Relic provided us with the visibility we needed to detect and remedy what could have been a significant issue on our busiest day of the year. It was this success that led our leadership to fully embrace New Relic, and that launched us on the monitoring journey we continue …

"The pricing model makes it easy to get started, and it quickly identifies a need that you perhaps didn’t realise you had. Once you have it, you wonder how you ever managed before."

"New Relic gives us the confidence to try new things, safe in the knowledge that it’ll provide that extra pair of eyes to ensure we’re constantly improving our service."

"Without New Relic we could not have scaled to the number of easysuite customers we support today and would instead have needed to increase our team by at least three new members, with significant cost ramifications."

"We’ve tried other products which needed a lot of configuration. As soon as you start customizing the solution with so many teams, it becomes very difficult to manage and maintain. New Relic did an excellent job at giving us some very sensible defaults which we could easily build on."

"We have the hard facts to support our case. We can show how the performance outcomes will impact the business, so an ROI is easy to calculate."

"There is a huge interdependency between many systems on our network, so we couldn’t really predict what the impact of changes in infrastructure resulting from the consolidation would be. New Relic helped ease our concerns because we used it to catch any issues created by the consolidation before they impacted …

"[New Relic] has driven our customer focus and the performance of our applications and websites to create a better online experience."

"We can now identify and troubleshoot potential errors long before the customer is impacted."

"New Relic really helps you find the needle in the haystack in terms of troubleshooting."