"Now, New Relic is used by our customer service team and others throughout the organization who haven’t previously had visibility into these metrics. They can see the outcomes of the technical processes that they depend on. That’s given them more agency with customers and in collaborating with us."
"We’re committed to providing the best possible digital customer experience, and to do that we need observability. The team is really excited to leverage New Relic Lookout, as it provides us with clear visibility into issues."
“With more and more microservices talking to each other, we’re going to have to be even more diligent about how we measure and track performance. New Relic will help us do that by alerting developers and owners of services to potential issues.”
“New Relic helps us plan ahead where we think we should invest resources and optimize our code to improve our infrastructure and reliability.”
“Using New Relic, my team reduced server load times for our customer-facing website by 50 milliseconds, a 15-percent improvement. Our customers can now browse more quickly and move faster through checkout. Plus we can handle more customers concurrently because everything is loading faster.”
“I can’t count all the problems we solved thanks to New Relic. But I do know that if we didn’t have New Relic, we could not have topped 40 million students already.”
“It’s really great to know that the work we do has such a tremendous impact. With New Relic, we can make that process even more efficient and enjoyable.”
“New Relic helps us troubleshoot issues so quickly, it’s like an additional member of the ops team. It frees up a lot of time for us to focus on bigger and better things.”
“Quite often, site performance is something that’s hard to discuss in a way that is either eloquent or comprehensible to someone who’s not in the code all day long. But saying we rolled out this release and using New Relic to show a positive step change associated with it has resonated very well with our non-technical staff.”
“New Relic is like the eyes and the ears of our operation and informs what we decide to tackle in terms of DevOps.”
“New Relic distills the information into one place, so we can easily look at it and not have to go digging through logs. We can identify where the problem is quickly, resolve the issue, and improve performance for our customers.”
“Being a small company, we have to make decisions every day about what to build and what not to build. New Relic provides data that helps us make those decisions.”
“New Relic has helped Shoto gain more visibility across the entire development spectrum. It gives the backend staff a little bit more visibility into what’s happening on the frontend, and the frontend more visibility into what’s happening on the backend. That’s helped us develop much faster.”
"If I were to start my own company tomorrow, the first thing I would do is monitor all of my applications with New Relic. I would start from the ground up using the metrics and data from the New Relic Platform to inform decisions that would really affect the business."
"With New Relic Insights, we can see exactly how efficiently our systems are running and determine if there’s a problem worth pursuing. We’ve already realized $300,000 in savings this year thanks to optimization and we’re not done yet."