392 New Relic Testimonials

"Our goal is always to be as proactive with our customers as possible, rather than having to react when they call us with issues. We want to be able to see directly if they’re experiencing slow performance and immediately determine what the issue is so we can resolve it before they have to call. New Relic does a great job of enabling us to do that."

“Whether it’s buying the right kayak or meeting up with a guide and experiencing Machu Picchu, our goal is to give the best, most trusted experience to our members and customers. And that’s ultimately what we’re trying to do with New Relic.”

"With New Relic, we moved from needing to monitor deployments, to having enough insight and trust in the platform that we could literally push the button and start working on the next feature. Visibility into the deep workings of the platform enables us to reconsider how things are architected, make decisions based on real data, and focus on what will deliver value."

"New Relic is the critical tool we use to amp up the speed and relevance of our many consumer web sites and mobile applications."

"The bottom line is that New Relic isn’t just for developers. It’s intuitive enough to deliver value across the organization."

"New Relic throws the error directly up on the dashboard. We can go straight into it and investigate the stack trace, down to the line of code. And that translates into a huge cost savings in terms of our developer resources."

"The mobile app tool helps us understand exactly how many users are being affected by any given issue. Once we address the problem at hand, we can see right away—within hours or even minutes—whether or not the changes worked. It takes the guesswork out of identifying and fixing issues in production."

"Dow Jones and the Wall Street Journal shed light on the dark corners of the world. New Relic helps shed that light on our infrastructure."

"We immediately saw that Node.js and New Relic went hand-in-hand from the start. Compared to the other tools we’ve evaluated, it’s by far the most professional and does the best job of revealing the root cause of problems instantly."

"New Relic has had a transformational effect on how our team operates. We are now a metrics-driven, fact-based decision-making organization. We’ve moved away from trial-and-error methods of troubleshooting, and we rely on this software to eliminate 95% of potential causes right off the bat."

"One of the most valuable things about New Relic is that it enables cross-application tracing. In a complex environment like ours, a seemingly trivial issue might bubble up and affect the user experience in an unexpectedly significant way. New Relic gives us a holistic view of those dependencies so that we can understand exactly where issues are emerging."

"Other monitoring solutions tend to be binary. If an error occurs, you get a notification, but you have no sense of severity. New Relic tells us if an error is trivial or critical, and that’s a huge help in prioritizing fixes."

"New Relic offers insight at the holistic level. It can monitor the entire lifecycle of an API request. Other solutions monitor various components in isolation, but only New Relic gives me end-to-end visibility."

"The shared values of the Windows Azure Web Sites and New Relic teams have been a critical success factor for us. Both have a focus on collaborating and cooperating with their customers and offer 24x7 support with excellence. Windows Azure Web Sites and New Relic is a pure symbiotic solution with New Relic delivering performance analytics and insight for our Azure Web Sites and our Node.js application. Selecting both was a solid 'bet your business' decision for us."

"After we implemented New Relic, I noticed that our VMs were only at 30 or 40 percent usage for both CPU and memory and that we hadn’t crossed the 50 percent threshold in weeks. Based on that evidence, we switched to smaller machines, with the option to scale up as necessary. Not only are we saving money, but we’re making better use of the Azure platform, which is specifically designed for scaling."