Visit Carson Valley embarked on a full redesign of our website with the help of NetPilot. Highly engaged teamwork set the tone through the entire cycle as well as with post launch follow-up. Next steps, key design initiatives and more were all expertly guided and tracked. The NP team clearly understood our objectives while always executing on time. Any challenges were met with solid solutions that were both cost effective and in line with our core needs. Design, leadership, communication, tech support, training outstanding collaboration!

Our company, Burger Rehabilitation, has partnered and worked with NetPilot Web Solutions for some time. We first met John and his team years ago when we wanted to revamp our website and add more functionality. Over the years we have done just that. From adding RSS feeds to our site for up to date news on the therapy industry. To customizing our locations pages and therapy products store. NetPilot has always been very responsive and thoughtful in their approach. They are especially detailed in their preparing by asking the right questions in order to fine tune the needs and wants of our requests. I would recommend them to anyone looking to improve, replace or develop their digital space online. They are very professional and quick to make the adjustments needed.

When our team decided to move forward with our new project we knew we wanted to first start with a professional website that would be easy to use and maintain but at the same time allows us to grow as emerging technologies came about. John Merry and his team met every one of our criteria. His team was very professional, thorough, and on time. Before launch we asked for feedback from our members and everyone stated the same thing ‘very professional, easy to use, and clear’. We can’t thank John and his team enough for their help and design concept. It far exceeded our expectations.

We started working with NetPilot Web Solutions about 6 years ago. They built our website from scratch and immediately upon release, it won an award. The honor, granted by the Interactive Media Awards, recognizes that the project met and surpassed the standards of excellence that comprise the web’s most professional work. The judging consisted of various criteria, including design, usability, and innovation in technical features, standards compliance and content. In order to win this award level, the site had to meet strict guidelines in each area – an achievement only a fraction of sites in the IMA competition earn each year. To view our website: (visitcarsonvalley.org) John and his team at NetPilot Web Solutions are a true pleasure to work with. They are extremely professional, efficient, thorough, timely, consistent, experienced, and knowledgeable and above all offer excellent customer service. One of the things we appreciate is if they are not 100% sure of how something works or how something should be done, they find out. Not only do they get back to you with a knowledgeable answer, but they have already tested it to make sure that it is completely accurate. In this day and age where web and graphic designers seem to be everywhere, you only want the best for your business. We highly recommend using NetPilot Web Solutions. We are extremely satisfied and can’t say enough positive things about them.

My company is the largest of the commercial mortgage portals. You can think of us as the eLoan or LendingTree of commercial real estate finance. We have been using NetPilot Web Solutions for over a decade (that’s a long-long time), and we have always found them to be fast, reasonably priced, creative, artistic, and just plain very smart people. The NetPilot folks are far more than just our web site designers. They are our web advisors. In over a decade, they have never let us down.

We’ve gotten a number of compliments on the site and at least two jobs we’ve gotten because someone at a company said we have a really good website so they gave us a call, so thank you to you and your team for your excellent work!

We were starting a new business across the country and heard about Netpilot. They were clear, and concise with their proposal and decided to try to work with a company long distance to make our website. They have been fabulous. Over the past few years, we updated things, added products, etc. They are always quick to respond to our requests and do exactly what we envision on our site. Everything always works perfectly with the site links. We highly recommend their services. John and his staff are fabulous!

The City of Ione interviewed numerous web designers in pursuit of the highest quality and professionalism. We chose NetPilot Web Solutions and their team not only met but exceeded our expectations. John Merry is prompt, insightful, creative, assists beyond original scope of work, very patient and able to teach individuals with no technical skills. Our website, ione-ca.com, consistently receives positive reviews for ease of use and for the beautiful layout. The price we paid is a bargain for the web design and continued support we receive. You will not be disappointed!

Websites are an integral part of any business today. A good website designer must possess many qualities and traits from the obvious of staying current on trends and technology to the not so obvious of being an excellent communicator. I have had the pleasure of working with John Merry of NetPilot for over a decade now. John always makes me feel like my site is his number one priority. He is timely in his deliverables and patient when I am not. He never makes you feel like you are a pest or don’t know what you are talking about (even when you don’t). NetPilot has been in business for many years and has established roots in their community. If you want a website that stands out in a crowd and a pleasant experience while creating it, NetPilot is for you.

I can’t speak highly enough about John Merry and his team at NetPilot. I can honestly say they were the most professional organization I’ve worked with in a long time. Over the years I’ve had several websites created for me by others, which quite frankly pale in comparison to the superior product the NetPilot team produces. Their attention to detail far surpassed my expectations and their follow through is second to none. I’m a perfectionist by nature, so I tend to find myself letdown throughout process and typically end up settling for an inferior product. I can honestly say this was not the case with the NetPilot team and with the first rate website they produced for us. From the beginning to the end, the NetPilot team was there to answer all my questions, give valuable feedback and guide me step by step throughout the process. Trust me you won’t find more attentive, creative and experienced website builders than the team at NetPilot. They are the only company I’ll work with in the future.

John Merry is knowledgeable, creative, and delivers amazing results in his work. But what sets John and his team apart from the multitude of Web Designers, is superior customer Service. During my work with John, he exceeded my expectations by providing additional suggestions, feedback and new ideas. When we were late completing our milestone on a project, John was willing to work late to make up for our delay and ensure we got the project completed and out to our clients on time. John is willing to go above a beyond to ensure customer satisfaction.

For many years, I have worked in the non-profit arena with marketing being a priority. I have worked with multiple web designers over the years. I would have to say that NetPilot is the best for many reasons. Along with our website that they created winning many awards, they have been a pleasure to work with. They excel in patience, reliability and simply say what they’re going to do and does it. You might have noticed on the Food Bank website that we list NetPilot. As El Dorado County’s largest charity, this speaks to many people. By listing them, we become a reference and we stand behind them because they have stood behind us.

Thanks for your outstanding service. You were patient, gave excellent support and applied the right pressure to assist us in achieving our goal. Because of you, we now have a new exciting web presence designed to attract people to our business. Looking forward to our continued relationship as we work to expand our services.

NetPilot produced a website for us beyond our expectations. They are very easy to work with and prompt with replies to questions. They even gave us suggestions beyond their scope of work. We highly recommend them.

John and his team at NetPilot worked hard to create the website we envisioned for Lester Consulting Group, Inc. They were very helpful in offering suggestions and creative ideas that improve the user’s experience. Their responsiveness and attention to detail was consistent and impressive. I would refer them to any business or organization looking for quality web designers.