“Any downtime to our imaging system impacts agent and associate productivity. Stability problems with the previous solution required that we stop and restart the image application. Agents and associates would be cut off from documents until we restored.”

“This is the first time we’ve had this many outside vendors involved in one project, and we were a bit apprehensive at first. The project went more smoothly than we could have imagined. It was all about being team players. Vignette, Datalink, and NetApp worked together incredibly well to help …