"Net Translators and their support teams have restored my faith in professionalism and quality assurance. Having just gone through a 14-month, nightmarish experience with another translation vendor, I was very concerned about quality. I chose Net Translators specifically because of their proven, award-winning, track record in quality assurance. And I must say, they did NOT disappoint me. The documents were delivered ahead of schedule. The linguists were thorough and provided great feedback to our questions. The desktop publishers handled advanced features in MS Word flawlessly (including Style usage, and cross-reference and index fields)! The illustrations (done in Visio) were done perfectly. The project manager was responsive, professional, and very flexible when I had a last minute revision to one of the documents. The account manager leveraged all our translation memory to provide the best price for the work, which brought me in UNDER BUDGET! This allowed me to do an additional set of documents and still be under my original budget! The time-zone difference between Israel and Washington State did not cause a communication issue. Responses to my questions were very quick. My reviewers said “The difference in quality is like night and day compared to the previous vendor. This is what quality is all about. Net-Translators you are the BEST! I will definitely use Net Translators again for future work and highly recommend them to ANYONE looking for translation support. Simply outstanding! Thank you all so very much!"