Neocase Software provides SaaS software solutions to HR and Finance Service Centers. Their clients use the solutions to improve their employee, customer and supplier experiences while reducing administrative costs through processes automation and workflow efficiencies. The solutions’ modules include collaborative Case Management, Business Process Automation, Electronic Document Management, Personalized Knowledge Base, Self-Service Portal and Analytics.
“We built a business case for the SSC, to bring together in one location, HR administration and HR processes. This process began early in 2009 and, by the end of that year we were servicing the whole of Thales UK from one SSC.”
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