“We're pleased to have found our long-term partner to help us build the foundations for continued growth of the REF business in a manner that ensures we remain compliant with regulation and legislation, and also enhances the customer journey.”

"nCino will help us deliver additional value to our members; granting our employees a comprehensive view of each member relationship and transparency into the loan portfolio."

“I feel a lot more confident as we progress and move toward CECL and how to create an ALLL model, and then create a copy of it in order to apply the different models to it.”

“With nCino’s platform, we’ll be able to configure processes and workflows to best fit our institution’s unique needs. At the same time, the technology will create internal transparency and accountability around the status and ownership over each activity, allowing us to ultimately better serve our members.”

“By staying within a single platform, and not having to jump between several systems or worksheets, we will drastically streamline each loan's workflow.”

“We carefully considered the most cost effective solutions to extend quality service to our members. nCino’s platform accomplishes all of these needs; it’s a large toolbox filled with instruments and resources we can use in a variety of ways.”

“nCino allows us to provide our member credit unions with one platform that ties together loan origination, document management and portfolio administration.”

"What I'm excited about around Community is being able to have real-time interaction with other users. We can go out and search for answers, but also ping for answers and have those conversations and idea-sharing in real-time."

"It was one of, if not the best, training experiences I have had in my 30+ years in banking. They were very knowledgeable and personable, but yet very professional. Kudos to a great team."

"[nCino] allows bankers to respond quicker to clients because everything is centralized and ultimately better serve clients from beginning to end."

“Members would submit their applications through a lot of different systems and channels. There were a lot of challenges associated with reporting on how many members we onboarded each month and where they were coming from.”

“One of the things we found was that we had an older platform with disparate systems that created a lot of inefficiencies. It took too long to originate memberships and loans, so we concluded we needed a new platform.”

“The scope of this project for Navy Federal was quite huge. Although business services represents a relatively smaller population, the coordination that was required across the Credit Union was fairly massive.”

“It’s much easier for business services employees as well as the member service representatives in both the branches and our contact center to find information. Having the access to it makes their job easier and helps them to serve the member a lot more efficiently.”

“nCino helped us improve the way we do business by integrating the Bank Operating System into our business. It allowed us to maintain our culture, and that was really important to us."