22 Multipub Testimonials

“We needed a system that could handle both subscriptions and one-shot (book) products. Being able to access and view both kinds of products on a single customer record has saved our team valuable time.”

“ALM has been using Multipub for over 25 years. As we’ve added new offerings, they have continued to work with us to create solutions that fit our business. Their commitment to evolving and developing their platform has ensured that we grow together.”

“Our business was changing, and we needed a subscription management platform that would evolve with us. With increased email communication and online sales, we were looking for a solution that would increase our efficiency and simplify data management. In switching to Multipub, we gained these capabilities and positioned ourselves for future growth and future challenges.”

“Fastline has evolved over the 23 years since working with Multipub, and Multipub has always been able to fulfill our needs from tracking demographics to database management. The platform is easy to use and easy to train, so we can continue to evolve without ever worrying about the need for a subscription database that will evolve with us.”

“When AHC Media purchased the AHC titles from Thompson Media Group, we were under a tight deadline to convert our titles out of their system. Multipub built our cloud-based solution and migrated our data. We were live on the cloud in a matter of weeks.”

“Multipub’s accounting capabilities are second to none, and while it’s one of the primary reasons we selected this system, its flexibility has become something on which we rely. It’s reassuring to know Multipub will work with us to integrate with new partners and ultimately, grow with our business.”

“Multipub has simplified our subscription and product management, and their staff has been great to work with too. A recent example of our partnership with Multipub was when we created an integration between the Multipub system and AvaTax to automate sales tax calculations and reporting.”

"Multipub’s subscriber-centric set-up and website integration saves our team valuable time. We’ve found that it increases our efficiency and boosts accuracy, giving us the space to focus on efforts that grow our business."

“Our subscription manager, controller, and technical consultant have established ongoing relationships with their counterparts at Multipub, so a small glitch never becomes a big problem. Their staff has proven to be attentive, proactive and resourceful in handling our concerns, and we’re glad to be partnering with them.”

“In addition to having the functionality we needed, Multipub had also converted clients from our old system to their platform. They drew on their past experiences to ensure our conversion went smoothly. They guided us through the process, making it as painless as possible.”

“Multipub performed our set-up consulting and training on-site, which helped us become more comfortable with the platform. They worked with us to schedule the conversion outside of our busy season and ensured we went live at the end of our basic training week. Their approach helped us achieve the accelerated launch for which we were looking.”

“Before selecting Multipub, we went through a year-long vetting process. We found it was a great fit for our organization, because the staff was committed to helping us succeed. They were willing to customize their platform to meet our needs, and we valued their great customer service and tailored approach. To this day, almost 20 years later, we still receive the same personalized attention and commitment from them.”

“Our website integration with Multipub supports our business’s growth in a number of ways. We are able to boost efficiency, identify important demographics and access real-time data. A true partner, their team has helped us adapt and better utilize the platform to meet our needs.”

“Though we’ve both grown significantly since we began partnering in 1994, Multipub has consistently provided great support to our team. Willing to help with anything, we can count on them to pick up the phone or respond to an email to troubleshoot any issues that arise.”

“With a history working with university presses, Multipub understands our business. When we made the switch to their platform, they worked with us to automate some of our processes, developing a solution that worked best for our team. The Multipub system is simple to use and provides small organizations, like ourselves without dedicated IT resources, the ability to extract comprehensive and meaningful data to guide our business decisions.”