22 Multipub Testimonials

“Multipub has simplified our subscription and product management, and their staff has been great to work with too. A recent example of our partnership with Multipub was when we created an integration between the Multipub system and AvaTax to automate sales tax calculations and reporting.”

“Our business was changing, and we needed a subscription management platform that would evolve with us. With increased email communication and online sales, we were looking for a solution that would increase our efficiency and simplify data management. In switching to Multipub, we gained these capabilities and positioned ourselves for future growth and future challenges.”

“Before selecting Multipub, we went through a year-long vetting process. We found it was a great fit for our organization, because the staff was committed to helping us succeed. They were willing to customize their platform to meet our needs, and we valued their great customer service and tailored approach. To this day, almost 20 years later, we still receive the same personalized attention and commitment from them.”

"Multipub’s subscriber-centric set-up and website integration saves our team valuable time. We’ve found that it increases our efficiency and boosts accuracy, giving us the space to focus on efforts that grow our business."

“We needed a system that could handle both subscriptions and one-shot (book) products. Being able to access and view both kinds of products on a single customer record has saved our team valuable time.”

“Though we’ve both grown significantly since we began partnering in 1994, Multipub has consistently provided great support to our team. Willing to help with anything, we can count on them to pick up the phone or respond to an email to troubleshoot any issues that arise.”

“Multipub’s accounting capabilities are second to none, and while it’s one of the primary reasons we selected this system, its flexibility has become something on which we rely. It’s reassuring to know Multipub will work with us to integrate with new partners and ultimately, grow with our business.”

“Our website integration with Multipub supports our business’s growth in a number of ways. We are able to boost efficiency, identify important demographics and access real-time data. A true partner, their team has helped us adapt and better utilize the platform to meet our needs.”

“Fastline has evolved over the 23 years since working with Multipub, and Multipub has always been able to fulfill our needs from tracking demographics to database management. The platform is easy to use and easy to train, so we can continue to evolve without ever worrying about the need for a subscription database that will evolve with us.”

“When we began our search for a new circulation management platform, it was important to us to find a provider that was an expert in subscription-based business models. Multipub understands our organization and is able to deliver the data we’re looking for. As an added bonus, they’re just a short drive away.”

“With Multipub, we are able to get detailed accounting reports within minutes of closing month-end. This process took us days before we converted to Multipub. Now all reports are completed and in balance within minutes of closing and we can move on to the next accounting period.”

“In addition to having the functionality we needed, Multipub had also converted clients from our old system to their platform. They drew on their past experiences to ensure our conversion went smoothly. They guided us through the process, making it as painless as possible.”

“Multipub performed our set-up consulting and training on-site, which helped us become more comfortable with the platform. They worked with us to schedule the conversion outside of our busy season and ensured we went live at the end of our basic training week. Their approach helped us achieve the accelerated launch for which we were looking.”

“We were searching for a partner who understood not only how the system was designed to work, but how a user would interact with it. Multipub offered us the best of both worlds – great customer service and a robust subscription management system.”

“ALM has been using Multipub for over 25 years. As we’ve added new offerings, they have continued to work with us to create solutions that fit our business. Their commitment to evolving and developing their platform has ensured that we grow together.”