“The biggest piece of advice that I have learned is making sure that you have a good platform architecture. Starting out a new platform is always going to be a little scary to begin with but identifying the key architects is monumental. Learn from the MuleSoft team and bring in external help with the right architecture so you can properly train your team members. Enablement is key for the initial phase which will build out the foundation and lay out the strategy. Another piece is making sure you have your infrastructure and network teams engaged. They’re critical to this success. The third piece of advice is to make sure your business partners are aligned on your strategy and you’re delivering the needs of the business to make a more agile and standard system.”
“Before MuleSoft and Salesforce, we were processing 30,000 applications per month with a $30 million annual personnel budget. Now, we are able to process 60,000 applications per month with the same $30 million annual budget.”
“The most significant changes I’ve seen are related to our ability to drive customer success based on real and actionable metrics. Salesforce Customer 360 solution gives us a snapshot into the overall health of each customer, including any need for prioritization or escalation. We now have visibility into needed improvements to our internal processes and have the ability to improve and automate them."
“The speed of innovation we’re achieving would not have been possible without MuleSoft and our API strategy.”
“We launched our insurance claims system in just months, an accomplishment we couldn’t have imagined before working with MuleSoft. And, using an API-led approach to integration, we can now complete other IT projects 2x faster by reusing APIs we have already built.”
“Using MuleSoft’s Anypoint Platform, we have created an innovative service that drastically reduces the time needed to apply and be approved for a home loan. By taking an API-led approach to connecting the systems required to evaluate loan applicants, we’ve eliminated the manual submission process and radically changed the game in the financial services space.”
“MuleSoft's Anypoint Platform gives us the flexibility and agility to connect our consumer-facing services across public and private clouds in an application network that can adapt to the fast-moving needs of our business.”
“What really compelled us to go with MuleSoft was not only the strength of the product but also the mindset change and methodology that they led us through.”
“Our microservices architecture powering IQVIA Lexi spans multiple environments across the globe, including Mule apps running on CloudHub and our own Kubernetes cluster running on AWS. We’re excited to bring those investments together with Anypoint Service Mesh and discover, manage, and secure all of our microservices from one place.”
“As the largest public pathology provider here in Australia, we rely on massive clinical and non-clinical IT infrastructure to deliver essential health services. MuleSoft’s Anypoint Platform allows us to reliably, securely, and confidently transmit sensitive patient data to where it’s needed.”
"We needed to move away from unsustainable point-to-point integration and worked with Gartner to support our integration evaluation. MuleSoft’s Anypoint Platform emerged as the best integration and API provider for our hybrid needs and strict regulatory requirements. Deloitte worked with us to stand up Anypoint Platform in only a month."
"Similar to other government agencies, we had critical data locked in a 10-year-old legacy database. This database crashed frequently — making it difficult to integrate with other systems."
“MuleSoft’s Anypoint Platform’s API capabilities enabled us to implement automated scheduling and course bookings — improving the efficiency and productivity of our staff. Now, they can focus on higher value tasks instead of manual work."
"The APIs we built with MuleSoft connect several critical systems to Sales Cloud, such as PeopleSoft ERP and our Eloqua marketing platform. In addition, we were able to deploy Sales Cloud 3x faster with MuleSoft, compared to using custom code."
“MuleSoft has been critical in enabling our IT team to bring our legacy technology and modern platforms together. We now have a single view of each and every customer. And, with our new solution, clients are onboarded in just 24 minutes, versus weeks.”