136 MuleSoft Testimonials

“The biggest piece of advice that I have learned is making sure that you have a good platform architecture. Starting out a new platform is always going to be a little scary to begin with but identifying the key architects is monumental. Learn from the MuleSoft team and bring in external help with the right architecture so you can properly train your team members. Enablement is key for the initial phase which will build out the foundation and lay out the strategy. Another piece is making sure you have your infrastructure and network teams engaged. They’re critical to this success. The third piece of advice is to make sure your business partners are aligned on your strategy and you’re delivering the needs of the business to make a more agile and standard system.”

“Before MuleSoft and Salesforce, we were processing 30,000 applications per month with a $30 million annual personnel budget. Now, we are able to process 60,000 applications per month with the same $30 million annual budget.”

“The most significant changes I’ve seen are related to our ability to drive customer success based on real and actionable metrics. Salesforce Customer 360 solution gives us a snapshot into the overall health of each customer, including any need for prioritization or escalation. We now have visibility into needed improvements to our internal processes and have the ability to improve and automate them."

"We are making AT&T composable through API-led connectivity. By exposing our core capabilities to our ecosystem of partners, they can rapidly create new and innovative applications and experiences for our customers. We’ve also automated service provisioning for our partners, taking some parts of the process from weeks and months down to seconds.”

“We want to offer innovation as a service to our customers."

"From project inception to project delivery, the value we realized from our engagement with MuleSoft Services exceeded my expectations. They were uniquely committed to our success."

"We also use MuleSoft to collect supply chain data and provide real-time visibility to all stakeholders. Before MuleSoft, we had no real-time visibility of part status."

"Our overall environment involves both current and totally new systems. Because we were looking at almost a new company from a systems standpoint, we had the opportunity to do something very leading edge. The key to our initiatives was to find the right architecture for this."

"The sky is the limit with MuleSoft and Salesforce. We are only scratching the surface with the products, and there is a lot more information that we can unlock and provide to our guests."

"Using MuleSoft to automatically connect between the Salesforce clouds provided us a huge advantage in being able to tie all of our data integrations together in one platform, allowing us to have the full flexibility and harness the power of Salesforce."

"Using MuleSoft allows us to finish the projects faster, which saves us money, and more importantly to deliver speed to market, which means we make money faster."

"By reusing APIs, we saved 3 months backend development time in just one single project."

"The pre-built connectors and reusable APIs gave us peace of mind and made it possible for the developers to focus on providing business value, rather than unpicking point-to-point code."

"In the future, if SES wants to aggregate and start creating building blocks of applications that our customers can use and join in different ways, MuleSoft allows us to do that."

"Historically, we've done a lot of application integrations already. But we were doing this in a more traditional manner, where there were a lot of point-to-point connections. We just noticed that we couldn't keep up with the applications and integrations we had."