"Life before MonsterConnect was painstakingly laborious. As one who spends most of his office time making phone calls, the process of making them was inefficient at best. Starting with the dialing, it was not unusual to mistype a number on the phone, causing me to start the dialing over. When I reached the automated system, I had to listen to the prompts for guidance on which entry to make, at which point I most often reached voice mail or a screener. This laborious process never allowed me to make more than 15-20 dials in an hour. The efficiencies gained in the cold calling aspect of my business are phenomenal. In a given week, I might make 200 dials but with MonsterConnect, I would have that number of dials made in 90 minutes. I have several favorite features about MonsterConnect. The three that come to mind are one, the MonsterConnect agents dial the calls through their own dialing system and they show up as a local number to the person being called. Second, MonsterConnect will allocate several agents at a time to reach my contact list, ultimately making well over 100 dials per hour. Third, MonsterConnect produces a detailed session report which details the results of each attempted dial. This allows me to see if my contact information is up to date as well. MonsterConnect exceeded our expectations. First, MonsterConnect valued our feedback. They listened and even solicited our comments, wishes and suggestions. In many cases, that resulted in program changes that made our work even more efficient. Second, seeing the agents (often ten or more at a time) online reaching out to your contacts is surreal. The service actually worked as described, and seeing it happen before my eyes made it all the more credible."