“We had a lot of delays with other payment providers, even those who were supposedly offering instant transfers, and they weren’t super responsive. A lot of our time was spent resolving issues and chasing up missed payments for advances that had been requested weeks before.”
“We were manually transferring funds into customers’ accounts, but that came with a whole host of headaches. We were downloading files and uploading them as part of a very manual, batch process. It’s a system that was absolutely not fit for our business model, particularly considering the scale of our originations. It’s a very competitive market and, as a lender, you're looking for a competitive advantage in terms of payouts. We were looking for a way to optimise that delivery and rationalise our internal processes and procedures.”












