“MiTek’s MBA tracks orders and offers sophisticated reporting that gives me an overview of where we are, as we balance orders with capacity and production. When we take in a truss order, the salesman logs in the essential information, and I can get that order right into the workflow. But the best thing about MBA is that I can run reports that compare one customer to another.”
“Many general contractors don’t have estimators anymore. That’s a service they are now depending on the lumber yard and the component manufacturers to provide. That’s why SAPPHIRE means so much to us. For every job, each salesman fills out an electronic job data sheet, with trusses, iJoist, millwork, whatever is required. Then, with SAPPHIRE, we are able to quote the job before we do the design work. (We have internal processes to ensure our estimates are not shopped.) When the quote is accepted, we fully engage the customer on the design and engineering, where SAPPHIRE is invaluable. As for volume, we process around 300 to 330 plans per month, about 200 of which are multi-family.”


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