Mitchell 1 Review

Customer Reference Rating 4.8
Devices Supported
  • Windows
Customer Types
  • < 50 Small Businesses
  • < 250 Medium Businesses
  • 250 + Large Businesses
  • 28 Testimonials

Overview

Mitchell 1’s mechanical repair and estimating tools are utilized by numerous automotive aftermarket firms and US repair facilities. The company’s Manager SE solution assists you to competently handle the front and back office operations of your shop. It is a comprehensive shop management system that helps you boost revenue per repair order and car count, enhance communications with shop employees, project a professional image, and improve profitability. You can use more than 200 integrated reports to manage and measure your business.

Manager SE is a complete platform that empowers you to organize and simplify your shop management work. This includes all tasks from ordering parts to creating precise estimates to monitoring business results using integrated reports.

Benefits

Benefits of Manager SE

Service Writer Features

Utilize service writer functions to improve your customer interactions. Manager SE provides you a Customer Snapshot with clients’ invoices, lifetime spend, credit status, and vehicle repair history at your shop. The software also notifies you about repair suggestions at the counter. You can use the optional SocialCRM marketing service to automatically deliver these recommendations to your clients as postcard or email messages.

Accurate and Fast Estimating

Simple-to-use labor and parts estimating features are included in the ProDemand repair information platform, speeding up your estimating procedure.

Plate to VIN Decoding

Gain important vehicle info faster by inputting a customer’s license plate number into the software. It then decodes the VIN and provides you essential details about the vehicle, including customer account info, service history, and engine type.

Electronic Parts Catalogs

Manager SE gives you access to a large group of aftermarket parts providers, including tires and specialty parts. You can check warehouse stock and order parts with the latest pricing.

Automatic Purchase Orders for Ordered Parts

Manager SE gives you a trackable log of all ordered parts by automatically producing a purchase order for each part you buy through the platform.

Marketing Data

The system informs you where your clients originate from by monitoring the initial source of a client visit, sales linked to current advertising programs, and customer referrals.

Symptom Diagnostic Wizard

You can use Mitchell 1’s comprehensive diagnostic task and symptom database to produce work orders for clients in a single click, based on their explanation of symptoms.

Integration with ProDemand

Smoothly link your repair bays to your office with ProDemand and Manager SE, which work together to simplify your repair and estimating process.

Product Features

  • Work order management
  • VIN lookup
  • Service history tracking
  • Quotes/estimates
  • Maintenance scheduling
  • Labor rates
  • Inventory management
  • CRM
  • Billing & invoicing

Pricing

Product Name                         Mo. Lease Payment   Activation Fee        

Mitchell 1 Manager SE                     $129.00                 $0              

Manager SE Additional User          $15.00                   $0      

Accounting Link                            $49.00                   $250          

Manager SE Truck Edition               $199.00                 $0              

Manager SE MessageCenter           $39.00                   $0

ProSpect                                         $139.00                 $0

 

Customer Support

  • Phone Support
  • Training
  • Support Tickets