Mireaux Management Solutions Testimonials

“As we develop new processes and policies, and enhance existing ones, we are able to deliver the highest quality products and services to meet our customer’s expectations and theirgrowing needs,” said Joseph Eastin, ISN CEO and President. “Our best-in-class-systems ensure that the products and services we offer remain exceptional. We are proud to join the ranks of over one million organizations around the world to receive the ISO 9001:2008 certification.” ISN is committed to providing quality products and services to its customers around the globe. This month, the company received the ISO 9001:2008 certification from DNV-GL across its global offices – Dallas, Calgary, Sydney, London, Los Angeles and New York. ISN partnered with Mireaux Management Solutions to successfully implement a quality management system in compliance with ISO 9001:2008 requirements. “We were pleased to assist ISN in the successful achievement of their ISO 9001:2008 certification,” said Miriam Boudreaux, President of Mireaux Management Solutions. “ISN’s Team – from the Executive Management Team to Associates – were deeply committed to effectively implementing their quality management system.” Julie Connelly, Director and ISO Management Representative at ISN, echoes these sentiments. “Providing quality products and services has been a part of our company culture and mission since our inception. Through the implementation of our quality management system, we have formalized and centralized our processes to drive our commitment to excellence.”

“I wish I could speak directly with any potential client seeking assistance with ISO Quality Management System certification. Since that is not possible, this letter will have to do. I recommend Mireaux Management Solutions to any company seeking certification – I guarantee you will not find a better company to shepherd you through the process. Mireaux brought many superior elements to bear on our project: project management tools, expertise and a couple of secret elements that made a huge difference. From the kickoff meeting to the final audit, Mireaux kept us on track with plans, schedules, weekly status meetings, action items, everything a good Project Management system should have, plus relentless prodding – you can run but you can’t hide from Mireaux! Mireaux provides with its service a software product, a web-based QMS, which supplies all the elements of an effective QMS. A major cost of a quality management system is managing it. Web QMS manages the data and essential processes, freeing your staff to be much more productive; and audits are dramatically simplified with Web QMS. We also drew heavily on Mireaux’s expertise in interpreting the requirements of ISO 9001:2008. Every company is different, so there is no ‘one size fits all’ solution. Mireaux thoroughly studied our operation and expertly wove the ISO requirements into the fabric of our process, with minimal disruption. But what really made the difference were the secret elements, now revealed: Spirit and Dedication. We did not have the luxury of designing and implementing a QMS during a lull; we all had full-time jobs running our business, so we had to shoehorn this work into very congested schedules. What made this possible was the dedication of Mireaux’s people to not let us fail. Our principal consultant and all the individuals who worked on our project infected us with with extra energy. Their underlying spirit and dedication to our cause, including their many long days and even unsolicited weekend work, enabled us to stay on schedule and ultimately be successful. Feel free to contact me if you want additional information regarding our experience with Mireaux Management Solutions.”