"We only had one clinic open, but Mindbody immediately understood the opportunity to rapidly grow we had in front of us. It’s great to have that kind of support from day one."
"It’s really the backbone of our business. And it has been since Day 1.”
"We consider ourselves quirky but approachable, which allows our members to feel comfortable in their own skin, on and off the mat. They’re not necessarily taking themselves or their workouts overly seriously, compared to traditional kickboxing, which can be so intense."
“I don’t feel bad missing calls anymore. Whether I’m greeting a customer or already on the line, I know our AI has it covered.”
“People really love to text—there’s no returning a phone call or a voicemail. People are delighted.”
"When I would get quotes on other policies, as soon as I asked if they covered martial arts, they turned me away."
"We have a call every week. and they really listen to what, as a franchisor, and as a growing franchise, that we would like to change, improve on or do differently."
“All of those things have been helpful, but I know we keep improving too. We’re always looking to get better, and our strategic account manager and technical account manager work through that with us and we appreciate it so much because ultimately, it allows us to grow.”
"Active Wellness is a unique organization, We don’t own clubs but instead manage other entities’ assets, essentially offering 'soup to nuts' services for fitness centers."
"US Cryotherapy is recognized in the industry and by its customers as the safest, most effective model in the industry with the best value proposition for the customer to improve overall health and well-being, and stimulate energy, mood and skin improvements."
"As we’ve grown, that level of amazing support has never changed and as we’ve added franchisees that support has only increased."
"One thing that is consistent about Pure Sweat is that we are all ‘masters of client care.’ We love our community. We love our clients. When they feel good, we feel good."
“We are a science performance company. Exos is always looking into new innovations and is focused on helping our athletes perform in the moments that matter to them. For some that may be healing from a shoulder injury and getting back to carrying their kids, and others it may be competing in the NFL."
“Our current franchisees are doing so well, that many of them are ready to begin opening their second or third, or fourth location, which reflects their success and we’re really excited for that, as well."
"We feel we satisfy our customers and create a space where they can be challenged on a day-to-day basis."