"One of the surprising takeaways from the workshops was how simple the solutions were that people wanted. The complexity of their work was not about their expertise or their knowledge. It was about being able to do simple tasks. It is incredibly powerful to have tools that help you do …

"It was a learning curve for us, because the Scenario Discovery Workshops were very interactive. We loved the fact that staff engaged with us. It was an opportunity for us to draw out their ideas, look at what these tools could give them, and talk about the barriers they currently …