"This [SharePoint Server 2010–based] system will let applicants spend less time on permitting processes and devote more time to their businesses. It will help keep costs low and competition high."
"With MediusFlow on the Azure platform and Dynamics AX, we found a very flexible way to route, approve and process invoices. In the end, this is really about agility. We're in a world where things change very quickly. Sometimes we have to set up a new warehouse in a couple …
"We can compare call trends and monitor KPI’s...and work towards effectively resolving any service quality issues much faster to drive customer satisfaction."
"This portal has improved productivity and efficiency and, with this, the organizing committee was able to concentrate its efforts "for the achievement of its higher goal, the successful preparation of the event.
"By using Office 365, we have access to complete information from wherever we are, which helps us deliver better service both to the companies we represent and the customers who need their products."
"We transformed a 15-step sequential approval to a 3-tier parallel process that handles every step, from the mines to the board of directors."
"It was extremely difficult to manage and support, costing thousands to develop basic functionality or to implement simple changes."
"Given the crucial issues surrounding compliance, we asked our attorney—not just our techies—to evaluate Office 365. He told us that we couldn’t do better than to choose Microsoft."
"The automation of 15 application forms has helped us improve customer satisfaction, reduce turnaround time by 50 percent, and reach out to customers irrespective of the location they reside in."
"We decided to leverage Microsoft SharePoint as we already had the resources and skillsets to manage it. Besides, it offered out-of-the-box modules for forms, with easy change management."
"Based on the information that an applicant submits through the online process, we can find out if the customer is eligible for a loan or not."
"In the manual process, to complete the documentation can possibly take 3─4 days. With the automated system, the entire process to loan disbursal takes about a week, reducing turnaround time by 50%."
"In the very first year of launch, we had 100 percent of the target audience on Wikiportal. Reponses to customer queries and RFPs were faster, reducing the sales cycle by 30 percent for a large deal."
"With more than 300 top customers references, HCL was able to influence deals worth U.S.$ 1.5 billion last year. It resulted in an increased bid-to-win ratio of 80 percent over the average HCL ratio."
"A well executed change management plan accompanied by strategic guidance and executive sponsorship contributed to the successful implementation of Wikiportal."
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