"We can compare call trends and monitor KPI’s...and work towards effectively resolving any service quality issues much faster to drive customer satisfaction."
"We decided to leverage Microsoft SharePoint as we already had the resources and skillsets to manage it. Besides, it offered out-of-the-box modules for forms, with easy change management."
“To date, we use Sway to develop employee training resources for Office 365, but we can see so many other ways of using it across our business groups. For us, Groups and Yammer complement each other perfectly. Yammer is for the large groups, cross-functional teams, and entire departments. Office 365 Groups are for projects and smaller teams, working together constantly and collaboratively in communities of practice. We’re also excited about Office 365 Planner, which extends the functionality of Office 365 Groups with visual planning tools and notifications, helping us keep teams on task.”
"We realized that our kids will live in a different world and work in jobs that are not yet created. It’s our duty to give them the best competencies in order to achieve their 21st century goals."
"Meriter orthopedics practice has saved more than $900,000 on implant devices. That’s 18 to 20 percent of the practice’s implant expenditures."
"Microsoft Office and the Microsoft environment were quite easy for the kids to learn and also quite common and known to the parents and teachers. [The choice to use] Microsoft helped overcome barriers from day one."
"We have seen a significant reduction in total cost of ownership and will be saving operating and maintenance costs of around [US]$100,000 to $160,000 a year."
“Top management need to collaborate, make decisions, or perform certain tasks based on the correspondence and other documents they receive, but the paper documents were frequently delayed. We were unable to take the right action at the right time, so sometimes we were behind schedule when preparing budgets or dealing with other critical issues.”
"We still get to choose from a range of capabilities, but we don’t have to spend all the time and effort managing separate vendors, products, and licenses."
“The minister and Undersecretary Khalifa Hamada were the drivers for this transformation; they needed to be able to review the ministry’s correspondence on their tablets and other mobile devices. They have many meetings outside their offices, so they wanted to review, sign, and forward documents from wherever they were during the day, without having to wait until they returned to the office to deal with a stack of paper.”
"With Project Online, we have one tool for selecting, launching, managing, and monitoring our IT project portfolio across the world. My team is saving 40 hours a month creating reports."
“Using the new solution, they can finish everything during work hours, because they can access the system at any time, from virtually any location, and on any of their devices. And because of greater efficiency, they can complete all of their correspondence for the day in a shorter time.”
"We now have a flexible infrastructure that has expanded considerably and at a much lower operational cost than we might have expected."
"We’ve created 20 communities across the platform, and it is being widely used by about 250 people. All the information is centralized and easily available."
"We have reduced the average time to answer a customer query by 30 percent."