“As a geographically spread organization, we sought to enable greater collaboration across HMRC, use technology to transform operations, and change culture while optimizing efficiency. We also wanted to ensure we can serve customers across our regions from a smaller number of regional centers in the future.”
"With this move, we aimed to resolve the hardware issues we faced and clamp down on the ever-increasing capital expenditures (CAPEX). A scalable, reliable, and flexible datacenter gave us exactly what we needed without the high costs and complications of setting up our own datacenter on-premises.”
"We have an extremely precise view. We can go granular and slice and dice the information to obtain a true evaluation of our performance with customers from all angles.”
“Next year, we will migrate the entire project to Azure DevOps to ensure even more impeccable operation of the My Maxi app."
"Before we could only show a few hundred special offers prepared for our customers through different channels. But now, with “My Maxi”, they can view thousands of different promotions."
“Increasing the data sources is merely a means, and what is important is how to utilize the data. We are currently in the stage of determining how to utilize internal data, and we must proceed to the next stage of using this mechanism to resolve customer issues. In order to …
“The problem was that there were few personnel in the project who had a need for the information (figures) to be collected, those in divisions preparing business figures, and accounting personnel processing these figures from an accounting perspective. If we were to build the system without addressing this point, the …
"To stay ahead of the curve, we are taking a page out of the business-to-consumer (B2C) playbook and focusing on personalized B2B experiences instead of a one-size-fits-all approach. Customer Insights gives us the 360-degree customer view essential for driving personalized, consumer-like communications."
"We want the Nation to be able to support itself on its own terms by creating sustainable careers and employment."
“It was key to implement a project that had the possibility of enriching the current commercial system to support and enable our frontline workers with new capabilities, assuring our performance within the operations and based on internal and external data, drive exponential decisions to win in the market."
"The capabilities that Azure Synapse Analytics has of being able to handle a large amount of data together with Power BI, and being able to visualize calculations and information that occur behind it are essential for collaborators to be able to make decisions at a global level."
"We can't have spreadsheets flowing around the business with different numbers. With Power BI, we have a single-source reporting model that allows associates to drill down into the most relevant details using their preferred method and enables them to manage their part of the Walmart business more effectively."
"The amount of upfront effort required for our financial analysts to locate, access, and consume data left very little time for actual analysis."
"The flexibility in which a user can interact with their data in Power BI has proven to be a critical enabler of our finance transformation process by helping the team transition from legacy Excel-based systems to Power BI."
“Our main challenge was the paper-based old communication infrastructure. Being a state company, any changes of strategic impact also require going through bureaucratic interactions with institutions that regulate our activity."
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