"We opted for Dynamics 365, as our initial goal was to automate some processes, such as entering sellers into the marketplace and having a complete view of that day, as well as ensuring more touchpoints."
“Data linkage has been a laborious process in the past, with the huge strain of building connections resting on the section that provides data, and of extracting and processing data on the section that uses the data. After constructing the data management infrastructure with Data Factory, however, data utilization became effortless in various ways. The multiple standard connectors that come with Data Factory facilitated data integration with file servers and API-based linkage with cloud services, while allowing us to extract data from multiple databases. As the IT department, we feel that we succeeded in offering a system that encourages our business units, which are the leading players in data utilization, to be actively involved in data utilization.”
“When it comes to onboarding new members, the respective accesses are auto-available. In the past, a ticket had to be raised and approved for each of the shared folders before the IT team could grant access. On the same point, OneDrive ensures all business files are always available whenever, wherever you are.”
"We tracked project timelines and managed the entire process through Power BI and Teams."
"We now proactively monitor capacity levels for customers, and our engineers can quickly make suggestions—upgrading code for example—to prevent their environments from becoming unstable. With Teams and Power BI, we’ve reduced days of work to a few minutes, while driving customer loyalty. There’s goodness all round."
"We’ve undertaken a digital transformation journey at Manawanui, and Dynamics 365 and Microsoft Power Platform play a big part in that. Our COVID-19 response has shown that we can scale as needed, quickly create new processes, and have a high level of confidence in the Microsoft platform underneath it all."
"All data from our system is uploaded to the Azure SQL Database. Then, Power BI absorbs the information and generates reports."
“When we started, 24Storage had very little analytics. So extending their existing Power BI solution to make sense of all this data was a must."
"Microsoft 365 and Teams play a critical role in enabling our workplace vision where employees have the tools they need to work more efficiently on behalf of our customers—without having to get IT involved. Whether it’s connecting from different devices with a unified calling solution, sharing documents, co-authoring files, hosting video meetings, streamlining workflows, creating apps in Microsoft Power Platform—Teams is a platform where everything happens."
"We invite our customers for their monthly service reviews in Teams meetings. We discuss contract amendments, collaborating, and co-editing documents to achieve a faster turnaround time in contract updates. We also share monthly operational reports and Microsoft Power BI dashboards."
“The Microsoft Azure data platform and Power BI give us the ability to have a big data solution, ingesting millions of data points a day, sometimes arriving in 10-second intervals, and be able to drill down to the finest grain where we can see every stop of every trip is a very powerful tool for managing and improving the public transport service that Transport for NSW provides."
"In 2019, we built the foundation. Moving forward, we’ll continue using Microsoft Power Platform to further transform the business. For example, we’re now in the midst of automating lead distribution, with one region done and others to follow. We’re also looking at creating additional Power BI reports for pipeline health, individual employee performance, and trend analysis for executive leadership. We’ll build on what we now have in place to drive even greater collaboration and seamless experiences for our customers."
"Our technical writers can access our information-intensive Power BI dashboards whenever they need them. The dashboards contain KPIs and data about required changes and trends like top questions that help the writers fine-tune their specific knowledge bases."
"We needed a place where they could use self-service to get responses quickly. They’re using Azure Synapse to push all that data out to Microsoft Power BI. Now, people who didn’t typically have access to data or had to wait for IT to create a dashboard, they’re able to figure it out themselves."
"Using SharePoint as our document library, we were able to centralize the implementation project data through Project Online. We assigned one task list per country, which was integrated into Teams, and set up the workflows using Power Automate so that people only needed to go to Teams to tick the boxes of the tasks done or if they approved an item. That would then be reflected in a main reporting dashboard on Power BI, so anyone could easily see the progress of the implementation project."