“We were using several marketing platforms, but none offered the flexibility or scalability we needed. We were hitting walls—technically and operationally."
“Our departments work independently, and this decentrality translates into greater agility, But it also means that every department uses its own BI and reporting solution. As a result, you’ll find almost every leading product on the Business-Intelligence/Data-Warehouse market in our company,”
“Staying on top of them kept us busy, but it was worth it as Microsoft was adding new capabilities that deliver better performance and lower cost.”
"Microsoft provided a future-proof enterprise collaboration solution that caters to everyone’s needs, regardless of whether they are on the go, in the office, or working remotely."
"We still have work to do to further reduce our number of platforms and applications, which will allow our IT teams to become even more focused and agile."
We felt we had an opportunity to deliver a more unified experience for customers that interact with our different business units. We implemented a Net Promoter Score (NPS) strategy a few years ago, where we focus on customer feedback through surveys. We received positive feedback, but we discovered a consistent …
“Today, we use a suite of Microsoft products that work together. The ability to interoperate across products is one of the strong points of the Microsoft offering.”
'Metro Bank (is) leveraging Azure to take their Power BI capability to new heights."
"We have a teacher who had a student last year who only spoke Mandarin. He has his Surface device, with his microphone, and in front of the class he has Microsoft Translator doing the live translation from Mandarin to English. So, this student who you would normally have to pair …
"One thing that we thought was really motivating for teachers was that all these students had been identified as having a need that they were struggling to meet in the classroom. By the end of the project, teachers were able to evaluate students with a measurable outcome, uncovering a whole …
"We've already saved 1.7 million minutes across the business and over eight hundred grand in cash. Efficiencies that we're driving and making sure that they've got much more time to focus on helping customers and passengers quickly, easily and safely.”
"Microsoft is a great collaborator. Its expertise helps us in our mission to save children’s lives."
“With Customer Insights, we are more future-proof because it’s adaptable, flexible, and gives us the possibility to innovate.”
“We can be faster about getting insights about our donors. We can act fast on our data.”
“Customer Insights really helps us to segment the right audiences, to focus on them, to engage them in a very relevant way, and to retain them."
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