"The main goal was to have a single CRM, shared data and a 360° vision between pre-sales and after-sales.”
"It makes it much easier to utilize our tools. From simply creating a meeting around the Surface Hub, including the Skype call-in information, and having all the information, any documents associated with the event are available for when you walk in the room."
"It was very critical that we had a solution that was able to show us what we were doing, how we were performing and also able to analyse various scenarios."
“To adapt quickly, you need a clear picture of what’s working and what’s not working, and that’s where BI is incredibly important. We needed a better BI solution to help us understand what needs to be done to effect change and stay competitive. Easy access to actionable business analytics and …
"I can take a four-thousand-unit pipeline and quickly drill down and focus on the status of 200 specific units: where they originated and where they are within their lifecycle, for each regional center. It’s great to know that now I can ensure these loans are right on track."
“Mortgage BI answered our criteria for a flexible, user-friendly solution that we could scale to bring in different data sources without reworking our existing data set. Now when we make a change to one report, it automatically flows through to all the other reports. And of course, the cloud aspect …
"It taps into all of the databases that we would currently use—I can go to one touch point and pull data to get the information I’m looking for. It’s going to streamline that process for me. It’s going to reduce call handle times, it’s going to reduce the actual overall …
"With the system dashboard, we can look in one place to understand more about direct customer feedback, see key metrics around how the system is performing, and whether or not it’s resolving customer problems. We can also use what we learn to improve future products and services."
"When we sell a product, we are also selling the excellence of support and services. With the Microsoft Dynamics 365 AI solution for customer service, we’ll be ahead of the game and reinvent the way we run our support and services business by providing a best-in-class customer experience."
“As a visitor to Dubai Mall, I want you to have a truly personalized experience, reflective of your needs at that very moment."
“In the eToro platform, you can identify network members who are in line with your investment philosophy, risk appetite, and/or specific industry sectors of interest, and immediately start learning from, interacting with, and even automatically copying those individuals in real time."
"Now we have mobile tools that even when you are traveling and want to analyze something, you quickly open and see in real time all store information in terms of revenues, costs and where the possibilities for cost reduction are."
"Microsoft has helped us gain agility and accuracy in decision-making, replacing speculation with data-driven management, facts, and math."
"Microsoft Teams is the solution that enables all members of the company to collaborate most effectively. Microsoft Teams quickly responded to new needs of users, which was impressive. I expect Microsoft Teams to be a solid supporter of KNU in creating a new world."
“Because of natrue of our team's work, we need to communicate with each other while looking at various data at the same time. I feel that the level of collaboration has changed ad we share the necessary data instantly during the chat.”
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