"The demographic data has enabled us to realise that younger people generally tend to attend appointments in the mornings, whereas older people tend to in the afternoons. And what we've been able to do is increase our engagement of people on the programme based on that information."
"The different areas have autonomy to create their own analyses, it is an intuitive tool for simple developments, and there is supporting documentation that is easy to access on the internet."
"We use Microsoft Project for faster, better decision making, at 10 percent greater overall project management efficiency. With the previous tool, we couldn’t have delivered the current £100 million in capital projects. Our project teams deliver larger, more complex infrastructure projects now that we have the right tool—Project."
“With Dynamics 365 and Power BI, we can track margins in much more detail and slice them by customer group, country, or material. We also track transportation costs, which helps us be smarter with pricing and shipping policies."
"Business Central enables us to manage multiple properties as easily as one.”
"With Managed Environments and our new governance model, we are able to manage over 8,000 environments with a relatively small product team of just five people.”
“Managed Environments has greatly simplified and improved our ability to govern Power Platform at scale. It’s the best way to manage at a global level."
“Using the agent is like having a super smart and efficient intern on your team."
“After two years of usage, we recognized the need for a new solution with more flexibility, that was easier to use, and that better served the needs of our business."
“We now have a modern, easy-to-use CRM system that will help FRP continue to grow into the future. The Telefónica Tech team were instrumental in ensuring success—their understanding of all stakeholder perspectives and solid blend of soft and technical skills helped us feel like one team.”
"We always have some growth challenges to solve."
"Sometimes the cause isn’t a lack of study capacity, but personal difficulties affecting students’ well-being, whether family-related, or health-related.”
“We were very surprised. It was a real ‘wow’ moment.” The collaborative effort between Microsoft and its partners significantly accelerated the implementation process."
“Salespeople also had to process invoices manually, which was time-consuming. Some business units weren’t even using CRM at all. They relied on pen and paper to track opportunities.”
“That simplifies our sales processes and improves our data quality.”
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