“It was vital that we provided our professors, students, and support professionals with the tools to collaborate and connect just as they would if they were physically on our campuses. As part of our response, we not only transitioned our classroom instruction to remote delivery, but as part of our …
"When our business side is engaging with customers, their IT teams feel peace of mind when they see we’re working with Microsoft and PTC."
“By using established roles and permissions we have been able to eliminate a lot of process-related segregation-of-duties conflicts that we had in our previous solutions.”
"We had to work on transforming people, not just processes."
"The assistant takes only 10 seconds to approve or reject the supplies since it is based on the historical data of a fleet, which can reach 50,000 vehicles."
"The first objective was to renovate the old systems in the subsidiaries and the second was to create a global information management system. A system to meet local needs and a global framework for company managers to decide next steps."
"We follow the methodologies recommended by Microsoft, going through analysis, design, development, testing, deployment, training, and post-implementation support."
"Capabilities such as incoming case capture, case assignment, document management and mirroring functionalities in the SLA tool remove the need for work in two platforms simultaneously."
"Microsoft was very important during the implementation and provided valuable insights into some of the problems we faced during deployment. The Microsoft team delivered outstanding technical guidance on the end-to-end automation solution that helped us improve deployment issues and performance."
"The future of how we manage our data is even brighter with AI workflows. We look forward to even higher projected returns from business and engineering process improvements using components of artificial intelligence."
"Capabilities such as incoming case capture, case assignment, document management and mirroring functionalities in the SLA tool remove the need for work in two platforms simultaneously."
"Microsoft was very important during the implementation and provided valuable insights into some of the problems we faced during deployment. The Microsoft team delivered outstanding technical guidance on the end-to-end automation solution that helped us improve deployment issues and performance."
"The future of how we manage our data is even brighter with AI workflows. We look forward to even higher projected returns from business and engineering process improvements using components of artificial intelligence."
“Microsoft empowered us to automate processes with Power Automate, develop applications with Power Apps and do Business Intelligence with Power BI."
“We wanted to get a platform that would be capable of automating, digitizing and robotizing processes that had previously been manual, and that were going to stay that way."
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