"When the pandemic hit, I was asked if, somehow, we could do face-to-face audiences. It was impossible. But very soon we discovered Microsoft Teams. Through technology’s help, we have provided an answer to the justice system’s users."
"With Project Service Automation, we can see who’s available, who’s oversubscribed, and who has expertise or interest in certain topics, such as environmental regulations or gun control."
"The Minister of the Environment came to us because they were looking for a project manager for a big biodiversity project worth$13 million. When we showed what we can do with Project Online, they were like, ‘my goodness, we found the right team!’ "
"We had to work on transforming people, not just processes."
"The assistant takes only 10 seconds to approve or reject the supplies since it is based on the historical data of a fleet, which can reach 50,000 vehicles."
"The first objective was to renovate the old systems in the subsidiaries and the second was to create a global information management system. A system to meet local needs and a global framework for company managers to decide next steps."
"We follow the methodologies recommended by Microsoft, going through analysis, design, development, testing, deployment, training, and post-implementation support."
"Capabilities such as incoming case capture, case assignment, document management and mirroring functionalities in the SLA tool remove the need for work in two platforms simultaneously."
"Microsoft was very important during the implementation and provided valuable insights into some of the problems we faced during deployment. The Microsoft team delivered outstanding technical guidance on the end-to-end automation solution that helped us improve deployment issues and performance."
"The future of how we manage our data is even brighter with AI workflows. We look forward to even higher projected returns from business and engineering process improvements using components of artificial intelligence."
"Capabilities such as incoming case capture, case assignment, document management and mirroring functionalities in the SLA tool remove the need for work in two platforms simultaneously."
"Microsoft was very important during the implementation and provided valuable insights into some of the problems we faced during deployment. The Microsoft team delivered outstanding technical guidance on the end-to-end automation solution that helped us improve deployment issues and performance."
"The future of how we manage our data is even brighter with AI workflows. We look forward to even higher projected returns from business and engineering process improvements using components of artificial intelligence."
“Microsoft empowered us to automate processes with Power Automate, develop applications with Power Apps and do Business Intelligence with Power BI."
“We wanted to get a platform that would be capable of automating, digitizing and robotizing processes that had previously been manual, and that were going to stay that way."
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