"We wanted a complete solution with the control, openness, and flexibility to tune it to our detailed needs and differentiate ourselves from virtual assistants in the market, and we found that in Power Virtual Assistants."
“But with Power BI and our Fireworks project, we’ve standardized and simplified the process. All the developers who focused on data analysis in the past now focus on other things.”
“We were using several marketing platforms, but none offered the flexibility or scalability we needed. We were hitting walls—technically and operationally."
"A systematized exchange of information with our suppliers, it took time to approve or reject decisions regarding vehicles, and this was something we wanted to improve with Caja Negra. The manual process already had weaknesses because the information was scattered and was based on the different criteria of each supplier. …
"We had to work on transforming people, not just processes."
"The assistant takes only 10 seconds to approve or reject the supplies since it is based on the historical data of a fleet, which can reach 50,000 vehicles."
"The first objective was to renovate the old systems in the subsidiaries and the second was to create a global information management system. A system to meet local needs and a global framework for company managers to decide next steps."
"We follow the methodologies recommended by Microsoft, going through analysis, design, development, testing, deployment, training, and post-implementation support."
"Capabilities such as incoming case capture, case assignment, document management and mirroring functionalities in the SLA tool remove the need for work in two platforms simultaneously."
"Microsoft was very important during the implementation and provided valuable insights into some of the problems we faced during deployment. The Microsoft team delivered outstanding technical guidance on the end-to-end automation solution that helped us improve deployment issues and performance."
"The future of how we manage our data is even brighter with AI workflows. We look forward to even higher projected returns from business and engineering process improvements using components of artificial intelligence."
"Capabilities such as incoming case capture, case assignment, document management and mirroring functionalities in the SLA tool remove the need for work in two platforms simultaneously."
"Microsoft was very important during the implementation and provided valuable insights into some of the problems we faced during deployment. The Microsoft team delivered outstanding technical guidance on the end-to-end automation solution that helped us improve deployment issues and performance."
"The future of how we manage our data is even brighter with AI workflows. We look forward to even higher projected returns from business and engineering process improvements using components of artificial intelligence."
“Microsoft empowered us to automate processes with Power Automate, develop applications with Power Apps and do Business Intelligence with Power BI."
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