“By integrating every customer-facing process into Dynamics 365, we are able to achieve unparalleled transparency across all functions, thereby supporting our ultimate goal of ensuring complete customer satisfaction.”
"The company is global, so therefore has solutions that cover trades at a global level, but there are local issues, trades that we only exercise in one place. Power Platform is the right answer to this because it's agile, we develop quickly. Additionally, you need a framework, data must be …
“We could conduct remote meetings and training easily, helping us meet our deadlines as usual."
"We have virtually all of the historical data from our donations in the CRM. We enter all the organizations we talk to, not just those we support. This brings the centrality and reliability we sought with the project, the data within the platform and easy access for all those in …
"The next challenge, after customizing the entire part of private social investment, as continuous improvements are part of our DNA, is the customization of the management of the volunteerism program across B3, which covers approximately 50% of the company's 2,800 employees."
“It had to be in plain and empathetic language, and our nurses were doing that on their own.”
“It’s meant to be a transformative process, where digitalization is the means to the end goal of understanding what our citizens need and how best to serve them.”
“Our innovation cycle also has to be much more rigorous and frequent than a factory that only produces one type of product"
"We got the whole platform ready, turned the old system off over the weekend, and Dynamics 365 came online at the start of the new week."
"Power BI is where the heart and the mind of the business are. It empowers us to make more confident decisions, driving our accelerated growth."
“Our municipality aims to accommodate the diverse needs of our residents and prospective newcomers, making Durban an inclusive and thriving environment for all."
“Despite having the same infrastructure and number of vehicles and staff, we still need to serve an increasing population and ensure optimal usage."
"The turning point was the efficiency we gained in management and communication. The ease of use and safety we have with the centralized environment are notable."
"At Capitec, we continuously push the boundaries, question conventions, and adapt to the growing demands of our clients. ‘Better never rests’ embodies our unwavering commitment to excellence, constant improvement and forward momentum."
"Hosting, consolidating, and sharing this data was very complex."
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