"Having a standardized way of working with a cloud solution like the Project and Portfolio Management (PPM) platform we built with Project for the web speaks to the new ways of working."
“Planner is something like our central production planning board, and ultimately makes our processes very structured. Employees take the respective job card and shift it to the next production stage—from order placement to print approval to production. This has certainly reduced the time we spend on the process by 30 …
"We can't have spreadsheets flowing around the business with different numbers. With Power BI, we have a single-source reporting model that allows associates to drill down into the most relevant details using their preferred method and enables them to manage their part of the Walmart business more effectively."
"Now, employees have all the data at their fingertips in Dynamics 365 and customer journeys success was raised by approximately 15%."
"Our partnership with Microsoft has been the engine of our innovation. The extensive Azure ecosystem allowed us to access cutting-edge AI tools and slot them easily into our solution. This in turn enabled us to very rapidly develop the most innovative real estate platform on the market."
"We pushed the limits of what Azure AI Search could do and tested numerous approaches. In the end, our efforts paid off. By combining Azure OpenAI and Azure AI Search, we now achieve a 98% match rate, which means that almost every suitable property is covered."
"This migration to the Microsoft Dynamics 365 cloud was one of the most significant projects in our digital transformation journey."
"We had a 30% increase in automated self-service interactions. This both empowers customers to find solutions on their own and reduces the load on customer service representatives."
"We can now dive deep into customer journeys, identify pain points, and address them immediately via marketing campaigns with very high success rates."
"Since using Dynamics 365, we have doubled the number of electricity clients and increased the number of natural gas clients by five times."
"Planning, testing, and continuous support were essential components of our strategy. Our IT team collaborating with Data Communication and Microsoft ensured that all these stages proceeded smoothly."
"With the new platform and Power BI, we’ve democratized customer insights across the company. This means we can make informed decisions about future strategies and trends because insights are no longer siloed but available to all relevant teams, from company leaders to merchants."
"Everything’s being realized in code—it’s very repeatable, very predictable, and it checks all the boxes from an operational efficiency perspective."
"We’re transforming our customer experience by using data modernization and advanced data science models, allowing us to understand our customers better and provide the best recommendations and interactions. It’s truly changing the way we interact with our customers every single time they engage with our brands."
"Our work with the Family Safety Portal and ROMS is not just about improving our own operations – it’s about setting a new standard for how technology can be used to protect and support vulnerable communities."
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