"A one-size-fits-all strategy was never going to work for our diverse workforce. Everybody has their own style, their own skills, and their own behaviors, The key is to be creative. Do things that serve the majority, but have backup options to suit all the different learning styles."

"I volunteered to be an ambassador after attending one of the launch events, I thought it was an interesting idea, something I wanted to get involved in, and because of my job, I’m in an ideal position to offer people the support they need. The project team gave me a …