"By leveraging existing work, we were able to set up the infrastructure for another project seamlessly. Setting up infrastructure and configuring them would typically take us two to four weeks for a full software development life cycle."
"As we were moving our solution to Azure we were evaluating various options for moving our SQL Server based storage. … DocumentDB provided the flexibility we wanted with JSON, and the SQL query interface enabled us to rapidly migrate, as our developers were already familiar with SQL."
"We had to cut the last promotional campaign short because we were growing at a pace that was quicker than what we anticipated. Is that good. Yes—it’s fantastic."
"We supported our back end with Azure App Service and .NET Core, and built the app front end with Unity 3D. We think .NET Core is mature, very powerful, and a great choice for advanced modern apps."
"To avoid project delays, we needed an infrastructure that was robust, with the flexibility to ramp up or down quickly—without prohibitive investment. It seemed like a good time to move more actively into Azure cloud services."
"It’s easier than ever to recruit the best people who share our values because the quality of our data demonstrates that we keep to the highest possible standards."
"Our challenge is to empower people to achieve a product launch pace unprecedented in 104 years. We see the collaboration tools in Microsoft 365 as essential for our business transformation."
"We consider Project Online absolutely critical to the new way we do business."
“Pushing our customer-facing systems into the Microsoft cloud platform makes sense from both an availability and a security perspective.”
“Managing timing is crucial. We use task dependences in Project Online to ensure that everything stays on track, even if a supplier suddenly can’t make a delivery date. That way we know that our critical compatibility points among different design elements are always aligned, which means we get a more cohesive product and a higher quality car earlier in the development phase. Ultimately, this means a better car for the customer.”
“When we sell a product, we are also selling the excellence of support and services.”
"It’s going to reduce call handle times, it’s going to reduce the actual overall wait for the customer. I’ll be the knowledge base that the customer is looking for."
"With the system dashboard, we can look in one place to understand more about direct customer feedback, see key metrics around how the system is performing, and whether or not it’s resolving customer problems."
“Customer service is a big driver of loyalty. If we’re able to provide a good customer experience, that will drive more continued business for HP.”
“HP is reinventing the support experience by empowering our customers to easily solve a broad range of issues on their own. The advanced artificial intelligence capabilities from Microsoft enable HP Customer Service to deliver and manage these self-service solutions efficiently and with more precision.”