"Japanese companies are good at modifying systems meticulously, including screen layouts, and this used to be a virtue of Japan. But we thought that using global standard functions without change was better for our future."
“The ability to be able to develop and test on Azure platform is essential to the function of our team given that we have different levels of developers and testers spread out across the country. Having a cloud platform to develop and test on is critical to us.”
"The collaboration between Fill, TTTech Industrial and Microsoft is a great example of the power of an edge-to-cloud infrastructure. Fill’s Cybernetics software benefits from the real-time data services of Nerve Blue at the edge, and the advanced analytics functions provided by Azure. Microsoft believes that this solution is widely applicable for industrial plant operators and system integrators, as well as innovative machine builders such as Fill."
"To avoid project delays, we needed an infrastructure that was robust, with the flexibility to ramp up or down quickly—without prohibitive investment. It seemed like a good time to move more actively into Azure cloud services."
"It’s easier than ever to recruit the best people who share our values because the quality of our data demonstrates that we keep to the highest possible standards."
"Our challenge is to empower people to achieve a product launch pace unprecedented in 104 years. We see the collaboration tools in Microsoft 365 as essential for our business transformation."
"We consider Project Online absolutely critical to the new way we do business."
“Pushing our customer-facing systems into the Microsoft cloud platform makes sense from both an availability and a security perspective.”
“Managing timing is crucial. We use task dependences in Project Online to ensure that everything stays on track, even if a supplier suddenly can’t make a delivery date. That way we know that our critical compatibility points among different design elements are always aligned, which means we get a more cohesive product and a higher quality car earlier in the development phase. Ultimately, this means a better car for the customer.”
“When we sell a product, we are also selling the excellence of support and services.”
"It’s going to reduce call handle times, it’s going to reduce the actual overall wait for the customer. I’ll be the knowledge base that the customer is looking for."
"With the system dashboard, we can look in one place to understand more about direct customer feedback, see key metrics around how the system is performing, and whether or not it’s resolving customer problems."
“Customer service is a big driver of loyalty. If we’re able to provide a good customer experience, that will drive more continued business for HP.”
“HP is reinventing the support experience by empowering our customers to easily solve a broad range of issues on their own. The advanced artificial intelligence capabilities from Microsoft enable HP Customer Service to deliver and manage these self-service solutions efficiently and with more precision.”
"With Azure Machine Learning, we can automate the image classification process to feed our scientific models. The data preparation tool helps us combine years of data into an organized and complete source. This frees up our scientists to spend more time on snow leopard conservation."