"We’ve realized a host of compelling technical benefits. But the education we’ve gotten from Microsoft programs is invaluable. Our team understands the benefit we can achieve with Azure, but those programs help fill the gap between the concept and the reality. That’s just as important as rolling out the solution."
"Grant Thornton needed to change a mission-critical application. Microsoft Services are enabling this digital transformation. Our single source of truth for each audit will be on the Azure environment."
"The beauty of working with Cognitive Services and other Azure resources is how easy it is for us to do a quick proof of concept. We work in a very niche domain, so off-the-shelf solutions don’t always fit our needs."
"We had a tight timeline, and the migration went smoothly with expert support from Ctac. We migrated 20 systems to Azure and now have more than 100 integrations with SAP."
“Azure’s incredible flexibility enables CTH -powered by Axonize- to deploy their digitalization efforts swiftly and at scale.”
"As a partner, Microsoft offers us early access to technology, assistance in leveraging technology for growing the business, and a pool of technology partners that we can draw from to push forward the innovation with our products."
“We chose Dynamics 365 Customer Insights because it provides us with a fully connected platform. It was a no-brainer. The solution is so beneficial to UNICEF Netherlands, that the organization is teaming up with Microsoft to roll it out to “the entire NGO sector.”
"It was challenging at times, but that’s what it’s meant to be—you’re meant to work out the finer details, and we definitely did. Each app works exactly right for our customers, both haulers and drivers. It’s an amazing feeling to see something me and my team came up with now …
"We’re now fully up and running, and in the marketplace doing business. Our customers are benefiting from these applications; haulers are saving and drivers are being paid more. Phase One was setting out how we wanted to do things and laying the foundation. Phase Two is enhancing that. It’s the …
“The old fundraising models are not working as well as they used to Our donors are changing. They want to give something to UNICEF, but the next day, they want to give something to another organization.”
“What made it hard [was that] data was not easy to connect. We have millions and millions of records. It was difficult to bring in all those different sources.”
“Customer Insights really helps us to segment the right audiences, to focus on them, to engage them in a very relevant way, and to retain them. The platform’s out-the-box interoperability with Dynamics 365 Marketing helps the team create and optimize marketing campaigns on the fly. With Dynamics 365 Marketing, we …
“We can be faster about getting insights about our donors. Those insights can be quickly turned into action. We can act fast on our data.”
"Whether the donor is 20 years old or 80 years old, we deliver an individualized, seamless experience no matter how they connect with us, and we can share meaningful stories of the children we work for. It’s a great way to build donor loyalty.”
We felt we had an opportunity to deliver a more unified experience for customers that interact with our different business units. We implemented a Net Promoter Score (NPS) strategy a few years ago, where we focus on customer feedback through surveys. We received positive feedback, but we discovered a consistent …
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