“We needed a solution for all our stores. But we only needed it for two hours every night, between the time of new data availability and auto-order placement. The rest of the time it would be idle or occupied by low-priority tasks. Which is why we considered the cloud. We chose Azure Databricks as it allows flexible consumption. We tested it first on one cluster, then on another, eventually finding the right configuration. Now, we dynamically deploy hardware for calculation. As soon as the calculation ends, we stop it. So, we pay only for the time when it is used.”
"The switch from bot to human advisor is really important. With Azure, we transfer conversations from the bot to a service agent without losing the chat log, so the consumer experiences the entire interaction from a single interface."
"We are empowering our drivers with an app on their phones, where they have all the specific events of the operation, not only the registration of departure, arrival and the monitoring of their journey, but any type of event that may occur in the process of delivery, in real time. Our customers are very demanding in the operation and through this app, we have managed to improve the attention to them."
"We’ve now got technical people and process change people intersecting with our data. It’s this crossroad where Azure Purview helps our teams solve our biggest data challenges."
"Our platform on Azure affords us the freedom to experiment with new ‘what-if’ scenarios—key to pushing the boundaries of innovation and sustainability."
“I think we were lucky that we started using Azure in a very scale-up way. If you compare 2015-era Azure to what it is today, there has been a huge development. Very early on, we were just leveraging Virtual Machines. There wasn't API management at that time, so we built our own."
“It’s great having these out-of-the-box solutions from Azure.”
“With our original model, we had to stand up five or six resources to build a fully working Q&A bot, and there are costs and time associated with supporting, managing, and deploying all those over time. We’re now down to two resources—the actual Text Analytics resource and a search resource that goes with it. It’s improved our costs and time to market, and more importantly, it’s made our bot deployment easier to support down the road.”
“We chose Microsoft 365 as our cloud productivity solution to empower employees with modern, mobile ways of working so they can support our business strategies.”
“The automation and orchestration inherent in the Microsoft 365 platform combined with the security of the tools was a differentiator for us. The combination of Microsoft Defender for Endpoint and Azure Sentinel has allowed us to automate some of our runbooks against certain threats. This ultimately saves time for our Threat Management Team to focus on other aspects of the business.”
“People who thought it was impossible now think it’s absolutely possible. That shift has led to an increased focus on the customer experience. We can get closer to the customer than ever before with Microsoft 365, and for Smith+Nephew, that’s one of the bright spots of this last year.”
"But when there’s a crisis, people rally together, and we made it happen in two days. That’s when the importance of Microsoft 365 became significant.”
“We are tasked with bringing an innovative approach to streamlining business operations no matter what team you belong to or what project you’re working on. This requires global collaboration. I use Teams as a platform with Microsoft Planner every day.”
“We needed the ability to add features to manage the large growth we were seeing in the cloud. But primarily, we wanted to enable our customers to find a particular item that they were looking for to restore or recover in their environment very quickly. For that, we knew we needed a way to perform ad hoc searches for data. We looked at a few different options and ended up choosing Azure Data Explorer (ADX) because it was a straightforward solution. It didn’t require a lot of management and fit neatly within our needs.”
"It was time to modernize the solution. Microsoft continues to provide deep collaboration and support for the migration to Azure and development efforts leveraging Microsoft native services. The Microsoft team is available for us when we need them. A big differentiator was Microsoft’s help providing the required agility and scalability.”