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"They listen to the citizens, really understanding the need. They make good use of the data to serve their citizens better and to be more proactive. Richmond is leading the pack."
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"As a partner, Microsoft offers us early access to technology, assistance in leveraging technology for growing the business, and a pool of technology partners that we can draw from to push forward the innovation with our products."
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"A central problem faced by academic institutions is that there are moments when there is a tremendous confluence of people operating on the platform, for example, on registration days or for periods prior to exam dates. The good thing about being in Azure is that we can provision additional resources …
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"With Microsoft Power Platform, we didn’t have to worry about the nuts and bolts of making a solution work. It just worked. We could then focus more on the flow, the data elements that we needed, the UI for the borrower portal—the whole business side of the solution."
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"We were able to go from prototype to production in just 12 weeks. That would not have been possible without Microsoft Power Platform."
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“Our reputation is at stake every day. We deal with industries where the availability and well-functioning of the system that handles their logistics processes is key.”
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“We saw Microsoft Power Platform as an ideal way to address a complex, financial problem in a very short period of time."
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“The name of this cute cartoon character—Oruri-chan—actually originated from a Japanese play on words about making requests. The name reflects the idea that chatbots can respond to all sorts of requests. We were able to prove that we could increase convenience quickly and at low cost through in-house agile development …
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“At the same time, we also were able to release it so quickly because our whole team committed to the ambitious challenge. We have a conservative corporate culture, but over the last few years, we have been urged to shift from defense to offense. With the company embracing that attitude, …
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“It’s a new discovery that chatbots help keep people mentally healthy. We are now developing the ability to regularly deliver messages that, for instance, encourage people to take breaks or remind them of the season or share interesting bits of trivia. We have also received a lot of inquiries about …
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“Qiita, an online tech data sharing service for programmers, hosts articles written by Microsoft people. And GitHub has a lot of sample code. With these resources to refer to, development went quickly. In December 2019, we were invited to a Microsoft Japan hackathon, where we were able to get information …
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“The project started with the minimum number of people to keep it nimble. When necessary, we reached out to key personnel in other departments. First, we started development and testing to explore practical feasibility through trial and error in a development environment divorced from the actual environment.”
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"Working with Microsoft has given us an opportunity to look at our entire approach to delivering IT services, to reshape our way of thinking and the culture of the IT department. It has turned us from a department which hasn’t always been able to meet the demands of a modern …
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"The speed of Azure Disk Storage is amazing to us. We’ve run tests with both flat files and databases, and we were floored time after time at how performant the underlying disk is."
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"Once you digitize voice, you can drive a huge amount of automation. You can produce valuable insights that can benefit customers. I think the obviousness of the benefit will outlive any challenges."