"The difference in how we can provide service to our customers in April of 2020 and less than a year later is night and day. Thanks to Microsoft Teams, we not only get customers into an organized queue without being on hold; we take care of everyone in a timely manner."
"We had a 40 percent increase in sales, which we attribute directly to this new technology."
"Our high loaded ratio of 87% already meeting market average - has been driven up to a really impressive 92%."
“Soon, data engineers, data scientists, application developers, and product owners were all working together to automate their machine learning pipelines, continuously developing, integrating, and deploying data and AI products, scaling their workloads horizontally while significantly reducing execution time. It was exciting to be able to help Ecolab realize its ambitious plans for new AI applications.”
“Yet our business was lacking some essential points. Marketing, for example, was not able to work on our existing software platform. Nor was the client journey even part of our software—we used to deal with client requests manually, which slowed our response times.”
“Marketing without data is guesswork. You need accurate analysis to see the impact of your campaigns and the return on investment that backs them up. Today, we know with clarity which channels and formats give us the best results.”
"RED365 is more than just a standard real estate solution. It's also about empowering our staff to work productively to serve our customers when and where they need to."
"One of the real advantages of Microsoft Power Platform is the fast change management it promotes. We’re able to get the lawyers in our department onboard because we can create significant advantages for them quickly."
"I’ve been surprised at how fast we can create apps and tools. The advantage of Microsoft Power Platform is that you don’t have to be a technical genius to quickly learn to use it and build useful tools."
"Our legal teams around the world realize that agility is pivotal to their survival. We’re using Microsoft Power Platform to accelerate that transformation."
"Changing behaviors need advanced and agile technology, but technology is not enough. We need to consider the holistic journey and experience of the user and design programs that will appropriately support both the business and societal objectives of insurance companies."
"All the trends point to the fact that artificial intelligence, robotics and machine learning is here with us and is just going to grow."
"Microsoft Azure is the best solution because it is easy to deploy, it is easy to extend and scale, and easy to use it."
"Azure IoT Hub is the data center for all our smart services."
"Our operations have become more stable than before because of the availability, scalability, reliability of Azure."