180 Mews Testimonials

“We always say that vacation should be a celebration, and Mews makes it easy to deliver on that promise. With the repetitive tasks out of the way thanks to automation, the team has more time and energy to curate a more elevated guest experience.”

“Mews keeps us in the loop about emerging technologies, customer preferences and market shifts. We can make informed decisions and seize opportunities ahead of our competitors.”

“Mews empowered us to deliver a brand-new guest journey that is fully digital and works seamlessly across all our hotels. Their guest-centric approach, drive for innovation and responsiveness to feature requests are unmatched in our industry.”

“Mews helps to give our guests a more modern experience, from self-check-in to instant payments, making them more engaged with our hotel as well as increasing their average spend.”

“Providing outstanding hospitality is the heart of our mission, and this means getting rid of the administrative side of the guest journey. Mews automation allows us to spend more time being more human with our guests.”

“I like the way that Mews doesn’t think in rooms, but in customers. It can be hard for some people in hospitality to understand this new approach of Mews at first, but it really helped us in our customer centricity journey.”

“It’s only been a few months but we can already see what a different Mews has made across many areas of our operations. Automation has helped to generate more revenue and give our team more time to spend with guests.”

“Mews Payments gives us peace of mind about security and saves us lots of time through automated processing.”

“We’ve been able to turn a crisis into an opportunity to grow our capabilities and transform our whole tech stack in 12 months, giving us a modern operational platform to adapt to modern guest requirements quickly and deliver huge efficiencies internally. Mews is a big part of our transformation, as it gives us the power to be more agile and aligns with our motto: simpler, leaner and stronger.”

“By embracing a cloud first strategy, we were able to significantly simplify our technology operations and investments and switch our focus to driving real value through innovation and less on keeping the lights on. Mews helps us to become more efficient operationally while also giving guests a smoother, frictionless stay. This frees up our team members to focus on engaging and servicing our guests.”

“At Le Hüb, we really want our staff to talk with guests rather than just ask for a credit card. It is so much friendlier to greet someone at the bar and ask about their trip, and we can do that with Mews."

“The data shows us that direct bookings have a higher average spend, so anything we can do to encourage them is good for business – the Mews Booking Engine is a big help.”

“When it comes to connectivity, Mews is best in class. It’s very easy to connect to new solutions and build the tech stack that suits our properties. We are impressed by the smooth flow among the different partners and the high quality of the Mews support team.”

“Having access to Open APIs is vital for our own software development and for any tech-enabled operator that wants to build our own solutions. Mews’ connectivity is what sets it apart from other hotel software systems, especially the legacy systems, both in terms of their APIs and their marketplace of integrations.”

“Our ability to rapidly onboard new properties in Mews is vital to supporting our rapid pan-European growth strategy.”