205 Mews Testimonials

“We’ve been impressed at the ease of use and connectivity from payment automation to online check-in and beyond. It’s been refreshing to have a centralized platform that’s sophisticated, but also simple for our guests.”

“As well as the product itself, the people are the most important thing for me – and I fully trust everyone at Mews.”

“We’ve been able to turn a crisis into an opportunity to grow our capabilities and transform our whole tech stack in 12 months, giving us a modern operational platform to adapt to modern guest requirements quickly and deliver huge efficiencies internally. Mews is a big part of our transformation, as it gives us the power to be more agile and aligns with our motto: simpler, leaner and stronger.”

“I can’t praise Mews enough. It's so easy to use, and the benefits are multifold, from seamless payments and automation to fully flexible hotel management. We can do anything, anywhere.”

“We’re really happy with Mews. The interface is so simple to use – it empowers our team to work faster and impress our guests with a flawless stay.”

“We wanted to be able to maintain consistency between properties, rate groups, users and segments. That’s why we were looking for a system that allowed us to grow without requiring more staff.”

“It's smooth sailing for us. We can copy an existing property and just change a few bits here and there as needed.”

“In the past, someone could hand me 22 rates that I'd have to apply to 40 properties. The changes could take hours. With Mews Multi-Property, I can add one rate and apply it to all properties. I’ve even been able to create 900 rates in one hour.”

“Mews helped us remove the friction associated with the traditional hotel/hostel guest experience. Their team’s readiness to adapt and grow with our goals has kept us innovating and delivering an exceptional guest experience.”

"Mews is incredibly intuitive and user-friendly, helping to speed up the onboarding of new properties. We've experienced a significant boost in efficiency, allowing us to swiftly integrate new locations into our portfolio without any hiccups."

“We used to work in silos, so our operations were disjointed. With Mews, we brought all Samesun properties under the same umbrella. Our connectivity skyrocketed thanks to open APIs, and we can finally create customized guest journeys that are true to our unique brand.”

“I think it's time for our industry to stop being scared. Tech has reinvented the world, yet many hotels are slow adopters, lagging 15 years behind. With Mews, we're saving huge amounts of dollars. We're automating tasks. We're handling labor shortages and the high cost of labor. We're able to cater for twice as many incoming inquiries than before.”

“We used to do all training on site, and it could take up to four days and now they do most of the training digitally. So, when we do come on site, we can focus on setting up the system and connecting everything.”

“Dynamic pricing and ever-changing prices are now the new constant. With Mews, we have the possibility to change the price in one click without new limits.”

“Since we have three kiosks, we like to say that our workload is three times less than it would be because the kiosks take away some of the check-in tasks and allow staff to focus more on the guests.”