"MetricStream is helping us improve the efficiency, tracking, and transparency of our quality management program by consolidating multiple types."
"One of the challenges that we face is to understand, communicate, and take action on the many regulatory changes that occur across programs and product lines. The MetricStream GRC tool will help us standardize and streamline processes to manage regulatory change effectively. It will also help ensure that regulatory change is consistently executed and delivered throughout the organization.”
“MetricStream has mapped its solution to support our specific needs and workflow structure. With this easy-to-use and flexible solution, we have achieved stronger compliance and reporting ability across organization making us better-equipped to meet the specific challenges in the health insurance space today.”
"Embarking on a GRC program was really about delivering value and making sure we are not spending resources unnecessarily. We also wanted to enable the different lines of defense to deliver on their individual accountability."
"MDOS offers a lot of new exciting features. MDOS introduces changes to most screens, primarily for fields with Organization and or User picklist as well as changing the Security setup and report filtering, Having additional dimensions offers more flexibility in the design of an org hierarchy as well as enhanced reporting filtering capabilities."
"Technology is a key enabler. Without data that is accurate, timely, and meaningful, we are blind to our risks. Leveraging technology like MetricStream helps us gather the data that we need to make informed decisions.”
"One of the highlights of our GRC implementation is the successful use of the survey module as a global first level assurance activity. In the last 6 months alone, we've completed close to 10,000 first line assurance verification. This is supporting our control testing and eventually helping us to demonstrate the effectiveness of our controls."
"We are happy to say our compliance to incident reporting and tracking in the new software is now at 96%, previously in the first edition, it was 4%. Our action tracking today is at 89% and previously it was I think 17%."
"We are operating on one single system which gives us the ability to act prior to any incident. {This also gives us the} ability through our assurance activity to demonstrate we have a high degree of operational discipline across all areas of our business."