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HelpCrunch is an all-around communication platform for customer service and sales. It combines modern live chat, in-app messenger, auto messaging, ticketing, and email automation. Designed for SaaS and web services, e-commerce and online-to-offline businesses, HelpCrunch helps convert website visitors into customers, maximize sales, increase retention, and build loyal relationships.
Napersoft has been a leading provider of Customer Communications Management (CCM) solutions. Napersoft CCM solutions are designed to holistically manage customer communications across all lines-of-business within an enterprise. Their solutions empower business users to quickly and easily compose, format and deliver relevant and personalized customer communications at the right time in customer-preferred channels, helping to enrich the overall customer experience.
Rocket.Chat is a fast-growing enterprise communication and collaboration platform that is now installed on over 500k servers and counts over 12m users worldwide as well as having an active, passionate community of over 1k developer-contributors who help Rocket.Chat’s core team of developers to constantly improve the product. Rocket.Chat’s long-term vision is to replace email with a real-time federated communications platform and to establish a marketplace that will nurture app-building and offer services to enable businesses to be built using Rocket.Chat.
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