We're big fans of Messagepoint. The platform has given us the tools we need to maximize our statement capability, making it much easier to manage the varying communication needs of our clients, and provide them more marketing opportunities. We like the platform so much, we've made the decision to migrate our letter applications over to Messagepoint for all our clients as well.

We are achieving huge gains in speed-to-market, and more importantly in customer experience improvements for our clients through advanced personalization and targeting.

Prinova’s expertise was crucial for us in making SmartSummary the first product of its type in the healthcare industry. We especially appreciate Prinova’s innovative Integrated Approach, which marries design and development into a unified process. This process was exactly what we needed to get our statements to market quickly. By using Prinova’s Messagepoint software platform, we can easily deliver relevant, personalized message content to specific customers within each statement. By using Prinova’s Messagepoint software platform, we can easily deliver relevant, personalized message content to specific customers within each statement.

Being able to leverage the expertise of Messagepoint’s services groups along with its Messagepoint platform allows us to standardize and improve how client documents are created, maintained and delivered to our clients.

Humana wanted to create a quarterly statement that would supplement the industry-standard Explanation of Benefits, and help our members understand their plans and empower them to make smart decisions that fit within their budget.

We believe that the more plan members know about their money and investments, the more likely they are to take an active role in their retirement planning.

Messagepoint has been an important partner in helping us with our current and future goals of making communiations more effective. Messagepoint is a key technology in our plan to improve the customer experience with cross channel communications that are easier to personalize, target, test and get into production.