Bitrix24 is an initiative of Bitrix, Inc., a privately owned company owned and managed by its founders. The Bitrix24 service is the final evolutionary stage of Bitrix Intranet and Extranet solutions (Bitrix, Inc. products) and was launched as a beta cloud-based service in April 2012. Bitrix24 is a free CRM, project management, communication and collaboration platform, available in cloud and on-premise with open source code access. Bitrix takes pride in serving customers ranging from Fortune 500 companies to small organizations, including well-known enterprises like Xerox, Samsung, Volkswagen, KIA, Vogue and PC Magazine.
FCI CCM is revolutionizing customer communications by delivering an amazing digital experience to organizations of all sizes with the help of a dynamic, interactive and highly personalized communications. Their mission is to eliminate the dead, one-way communications and make it easy for organizations to lean on one-to-one customer experiences. FCI CCM provides customer communication management solutions and services to organizations to meet their business goals, support regulatory compliance, and drive business growth.
HelpCrunch is an all-around communication platform for customer service and sales. It combines modern live chat, in-app messenger, auto messaging, ticketing, and email automation. Designed for SaaS and web services, e-commerce and online-to-offline businesses, HelpCrunch helps convert website visitors into customers, maximize sales, increase retention, and build loyal relationships.