MessageMedia is a mobile messaging solution that helps businesses of all sizes – from SMBs to enterprise level – better connect with customers. Messaging solutions such as alerts and notifications, billing and payments, appointment reminders, marketing, and staff scheduling are used by a range of roles across leading brands in healthcare, education, retail, utilities, and other industries. MessageMedia's 50,000 customers use their web-based platform, APIs, and/or integrations with third-party software platforms such as NetSuite, Epic, Adobe Campaign, and more.
MessageMedia creates simple ways to send both simple and complex text message flows so that anyone can solve key business problems - from appointment attendance, employee communications, logistics, staff and student communications, and more.
Companies in retail, healthcare, schools to real estate, mining and recruitment trust MessageMedia to reliably and securely send communications that keep their business running. Why? With 90% if messages read within 90 seconds and more than 50,000 customers worldwide, MessageMedia creates engaging customer experiences in a mobile-first world.
MessageMedia is used by people of all technical ability - from a cafe owner to an anaesthetist to a developer. New users can be set up and sending text messages in under five minutes on the easy-to-use web platform. Or developers can build out deep connections to internal systems with their APIs and developer community materials. Additionally, they have a wide range of integrations with platforms like NetSuite, Epic, Adobe Campaign, Shopify, and over 2000 plug-and-play systems.
The deep industry knowledge of MessageMedia, in addition to their highly specialised and technical workforce, puts them above the competition. Unlike many SaaS companies, MessageMedia has a passionate and available team that consults and supports businesses through communications consultancy and change.
With over 20 years experience as leaders in this space, globally, they have the deep expertise, local support adn extensive partnerships to best advise on messaging needs.
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MessageMedia not only has a best-in-class messaging platform and API gateway with 99.9% proven uptime, they also have proven expertise and enablement capability to support customers with their messaging needs. Most providers are either hands-off or want to charge for basic support needs whereas MessageMedia will partner with their customers, advise on best practices, and provide local support when you need it. Additionally, they have a global workforce and deep roots into key CRM, ERP, and marketing automation platforms to seamlessly connect your communications.
With a focus on innovation, MessageMedia delivers new features and enhancements on a frequent basis. Expect to see more analytical and rich communications from MessageMedia, including end-to-end customer engagement experiences.
Adobe Campaign; NetSuite; Salesforce; Epic; Shopify; Dolphin Software; Zoho; Hubspot; Marketo; Xero; ZenDesk and more.
Pricing starts from USD39 for basic messaging with tiers for more complex sending needs. Bulk senders or those looking to integrate with their existing systems should talk to MessageMedia.
Yes, MessageMedia offers a free trial at messagemedia.com
MessageMedia has a rich online support site with content regularly added, a developers website and community forum, plus phone or email-based support should you need it.
Signing up only takes a minute and you can send your first message or campaign in 5-10 minutes.
Depending on the complexity of integration, we may work alongside your teams to integrate and implement.
Online support site
Round the globe support
Email support
In-app support cues
Developer community and tools
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