MECOMS combines flexibility, efficiency and smart insights to drastically cut cost-to-serve, even in a changing environment. Utility companies around the world choose MECOMS solutions because it makes their business highly efficient, because it allows them unprecedented flexibility to adapt and because it offers them superior business insight.
“The business fundamentals were not right. Our lack of business insight made it difficult to make decisions and adequately control our business. The outsourcing arrangement resulted in subpar credit collection and inadequate customer satisfaction ratings. Moreover, the high cost of outsourcing contributed to an operational loss.“






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