"Our legacy system provided a schedule every day for 9.00am. By 9.30am it’s meaningless. We spend the rest of the day flying by the seat of our pants Using Magenta’s scheduling solution we are bringing our customers even better levels of service and efficiency. The dynamics of our business environment …

"Previously, installations were completed on a first come, first served basis, regardless of location, so technicians could potentially be driving between areas even when there were more orders in the same area. And, despite having in-cab navigation devices, some engineers would stick to their own routes, leading to wasted time …