“The industry average in the Philippines for Business Process Outsourcing Companies is awful, with retention rates around 60%. NeoWork has a 92% retention rate and Matter plays a very important role in keeping our teammates happy and engaged. I'm a big believer in investing in supporting our existing teammates, rather than putting money into recruiting and training, which creates a “revolving door” culture that doesn't work for anyone. Matter has allowed our company to set up for long-term success by providing a tool to invest in our amazing employees.”
“The setup was extremely easy. It had good UX and interface – people knew how to intuitively use it. The channel got popular in the first two weeks.”







