“It’s a complete feedback tool. Matter not only allows us to give feedback or kudos to someone and spotlight their hard work, but also allows us to give constructive feedback in a way that helps teammates improve their skills over the long term.”

“The industry average in the Philippines for Business Process Outsourcing Companies is awful, with retention rates around 60%. NeoWork has a 92% retention rate and Matter plays a very important role in keeping our teammates happy and engaged. I'm a big believer in investing in supporting our existing teammates, rather …