74 MatrixCare Testimonials

“Now nurses tell me, ‘I’m excited to be here. MatrixCare has completely transformed every layer of our agency, from job satisfaction to patient outcomes.”

“Last year we grew by 40%, and two years ago we grew by 60%. We’re constantly growing, which means we’re constantly hiring. We’re able to be more strategic about our growth and lean on MatrixCare’s technology rather than trying to battle the job market when hiring and training new people.”

“The people at MatrixCare are exceptional. They understand the importance of establishing and maintaining a high standard for the product. They understand that a successful eMAR is a collaboration between eMAR developer, the facility using the eMAR, and the pharmacy serving the facility. MatrixCare’s quick response to unforeseen issues, the high quality of care shown to the facility, and the willingness to listen to the needs/concerns of the facility and pharmacy are so valuable in creating a great eMAR.”

“MatrixCare is one of the lead organizations in preparing their customers for PDGM. Very insightful, first-hand knowledge is being shared in an ‘all-hands-on-deck’ approach. We are appreciative of their commitment to a successful transition.”

“We love working with the people at MatrixCare. We are always interested in hearing what is coming up in future releases and how we can use MatrixCare to provide better care for our residents.”

"Online order entry has greatly improved our medication errors. We are down 20% to almost zero med errors. And the time it takes to do a med pass has been cut in half."

"Now that we are paperless, we no longer have to depend on a physical chart or go find the chart to obtain information."

“It’s a game changer that has taken our point-of-care documentation to a whole new level.”

“Once we narrowed it down to a few vendors who met operational and executive approval, we let the vendors come and present to our caregivers. MatrixCare shined in a way that no other vendor did, and that was a big part of the reason we chose them— because our caregivers, in the end, made the final decision, which was instrumental with buy-in.”

“It makes my job a ton easier. It’s a lot more user friendly. You sync your computer and have all the information that you need. I’ve really enjoyed it."

“Almost 100% of our patients are enrolled in CommonWell. We’re getting anywhere from one to fifteen documents per patient that we can choose to pull into MatrixCare.”

“MatrixCare makes my life a lot easier. I don’t go home and do any work. After work, I’m done. I do my work in the patient’s house.”

“When you’re taking work away from a patient’s home, it’s easy to forget which patient you saw when during the day used to be so easy to get behind on charting that sometimes our clinicians would need to take an entire day just to get caught up. With MatrixCare, it’s so much easier because in each assessment, if you do forget to click something, it reminds you, versus not charting it or forgetting.”

“We’ve had a rate increase under PDPM, and I don’t think we would have achieved that without the analytics in place. We worked on our PDPM project 12 months before it was implemented, and a lot of that was looking at where we were in detail in the different departments. If we hadn’t gone through that process, we would have been way behind the eight-ball. It took us a long time and lots of training, and we’re still doing that. But with MyAnalytics, we were able to jump into training right away instead of finding process breakdowns after we started with PDPM.”

“Charting is done electronically as care is given, so staff can spend more time with patients providing the care they need and deserve.”