Marchex call tracking software helps enterprises to block unwanted calls, obtain sophisticated conversation analytics, and attribute phone calls to the correct media channel. The platform connects important touch points in the consumer journey to provide a 360-degree overview of marketing impact. Agencies and brands can leverage Marchex’s solutions to boost business performance.
Marchex’s Search Analytics feature offers real-time keyword attribution for each telephone call from mobile search. The Marchex Call Marketplace is an analytics-powered mobile advertising platform that provides inbound phone calls of high quality. With this application, companies can understand who called and the reason behind the call, and utilize the information to convert more callers into buyers.
Despite the proliferation of business communication channels, the phone still remains the most important conversion tool. Marchex call analytics software aids sales and marketing professionals to eliminate guesswork and link online-to-offline info to learn what makes a consumer to convert. They can leverage advanced search analytics, speech analytics, and other tools to fully capitalize on their company’s call data.
The vendor has deployed data centers in diverse geographic locations with integrations with top carriers to ensure vital system redundancy.
Marchex’s scalable architecture harnesses flexible computing capacity to help enterprises meet the needs of variable call volume and fast growth.
Marchex’s systems operations staff perform 24/7/365 monitoring of core services and carrier integrations.
The software’s Clean Call functionality blocks over 90% of calls from spam callers, auto-dialers, and telemarketers, and stops robocalls from getting through to your company’s employees.
Finally, the vendor has deployed a multi-layered, comprehensive security system that includes features such as intrusion detection, encryption of confidential data in transit and at rest, and audited access controls based on employee role.
For Marketing Teams
For Marketing or Sales Teams
Enterprise Edition adds:
For Marketing Teams
Enterprise Edition adds:
For Marketing or Sales Teams
Plus: