270 Manhattan Associates Testimonials

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  • “Our customers have high delivery expectations. Our challenge is balancing those demands with maintaining a level cost structure. Manhattan’s Transportation Procurement allows us to run multiple scenarios for a customer and arrive at the best solutions. We have detailed shipment visibility and can flex our network rapidly and efficiently. We …

  • "There is nothing more important in our daily lives through supply chain but to service our retail stores. Our partnership with Manhattan has contributed to our growth by allowing us to maximize efficiencies throughout our supply chain network and really to take us to that next level of professionalism in …

  • “We’re not just moving a commodity. We are literally delivering dreams to our customers. The products we sell and ship must be accurate and on time to fulfill that dream, and our supply chain must execute flawlessly to meet that commitment.”

  • “Around 80% of our goods arrive by sea freight. Once containers are unloaded, most of the uniform boxes of clothing are shipped directly to stores with minimal handling. With the new setup, we can operate a more granular distribution model, optimising storelevel stock and better serving our customers.”

  • “Manhattan Active WM is now one of our core systems. We aim to align our entire IT landscape around these core applications, making full use of their capabilities now and into the future. Being a cloud-native solution, we benefit from continuous updates without downtime. Its microservices architecture lets us deploy …

  • “Due to the project’s complexity, we took a phased approach, running the legacy system alongside the new WMS for a time. With Manhattan’s support, we assessed the right moments to progress to each new phase. Every time, the Manhattan team was there to take the next step with us. A …

  • “The solution gave us exactly what we needed: scalability, control, and integration power. The entire process is now measurable. Thanks to realtime dashboards, we have a much clearer view of operational performance and can better manage productivity.”

  • “We originally selected Manhattan’s warehouse management system in 2019, but the pandemic delayed implementation. Taking Manhattan’s advice, we transitioned to Manhattan Active Supply Chain Execution - a cloud-native, fully unified platform combining warehouse and transport management. It proved to be the right decision. Today, we benefit from quarterly automatic updates …

  • “The shift to a consolidated, automated DC will allow us to fulfil customer orders faster and more accurately, with orders arriving in a single shipment instead of multiple deliveries from separate locations. With SCALE, we are building a foundation that will support our strategic growth and ensure that our operations …

  • “Bealls, Inc., Manhattan, and Columbus Consulting came together as one cohesive, cross- functional team, and orchestrated this intricate project beautifully. We couldn’t have asked for better partners to lead this successful implementation.”

  • “This is the solution we not only needed for today, but also for our future. Guests want their orders fast, and we can now meet that demand while also significantly reducing our costs with fewer packages per order and a more efficient fulfillment.”

  • “With Manhattan Active Omni, our guest services agents can see all order details and take swift action. This efficiency saves up to 30 seconds per call, enabling our agents to upsell and enhance order value, ultimately driving incremental revenue.”

  • “The teamwork and collaboration on this project was exceptional. Columbus prides itself on helping retailers drive profit and maximize results, producing scalable benefits for sustained growth. We are pleased to have helped Bealls, Inc. unify their systems and to be part of the next chapter of their storied brand.”

  • "Consolidating onto SCALE had a tremendous impact, not just for IT, but for our warehouse associates. We eliminated complexity and gave them one consistent, easy-to-use system. What used to take nine months to onboard a customer now takes under eight hours.”

  • “We’ve rolled out 10 sites and had zero customer impact, literally zero. I’ve been doing this for over 25 years, and even the good rollouts usually have issues. This one was exceptional.”