238 Manhattan Associates Testimonials

“A lot of companies have been purchased by the big 3PLs and it’s harder for them to adapt to the specific needs of a customer. We have a very flat corporate structure, which lets us make decisions quickly. Since exceptional customer service is at the base of everything we do, we feel we’re in a good position to respond quickly.”

“Extended Enterprise Management brought perfect clarity to our inventory management.”

“We were having to use outside storage for inventory that ended up being written off because its shelf life ran out before we could ship it to the restaurants.”

“We were working to a very tight timescale. The Manhattan Associates project team helped us develop training documentation, put standard operating procedures in place and gave us invaluable advice. Finding the right people is important to the success of any project, and that’s where Manhattan Associates is a cut above the rest.”

“Simplicity was a key operational requirement. We needed a system that would work within our planned timescales. Installing a new system isn’t just a question of plugging it in. Aside from the obvious integration requirements, we needed our staff trained up on it so that they knew exactly what they were doing in the run-up to and immediately after the system go-live. Manhattan Associates helped us meet all of these requirements.”

"Our suppliers were able to work with us more effectively and significantly lowered lead times by as much as 80%."

"However, we were convinced that this operation could be run more efficiently in-house. And that we could further improve the service to our customers."

"Our European division is now the second-largest and one of the top 3 in Europe."

"Thanks to the ease and simplicity of Manhattan SCALE, we were ‘wizard on the system’ in no time and were able to configure and optimise new processes ourselves."

"Thanks to this effort, inventory in our stores, distribution center and our 3PL are now connected. We’ve successfully hosted hundreds of virtual Kendra Gives Back Events and have launched curbside pickup as well."

"As a national service provider, we’ve been able to find that sweet spot combination of delivering large, complex solutions to our customers, and offering that boutique-type of experience, which allows us to extend vertically across all client channels."

"We have the ability to connect our expertise with a world-class application that extends widely across all channels and markets. Being able to do that is great for our customers and our success."

“As we deliver on our omni strategy, our product fulfillment capabilities are crucial, and Manhattan’s OMS is helping us with enhanced visibility of our product inventory so that we can deliver our product shipments most efficiently and effectively to our customers.”

"Our legacy system had reached its limits in terms of its functional capabilities, and it was no longer able to cope with the everchanging nature of the industry in which we operate today."

"The implementation of Manhattan’s software has definitely made us more efficient. We have better visibility and therefore control over our supply chain execution processes."