53 ManageEngine Site24x7 Testimonials

"The cloud service is easy to use, and it just works! Technical support is outstanding with knowledgeable first-level support engineers who help resolve issues quickly. Additionally, the team is also open-minded to accept feature requests. I measure the level of success of implementation by the retention of the product. Even though I left, to this day, two of my old companies are still using Site24x7."

"Site24x7 is an excellent website monitoring service. We have been a happy customer for 3 years and the service has responded quickly to downtimes and alerted us instantly allowing us to take corrective steps. My favorite feature is iPhone client, which is very slick."

"Producing an instant snapshot for these various parameters allows for a lot of Reporting."

"Initially skeptical of the impressive feature set and cheap pricing, I've since been incredibly surprised by Site24x7 as it's easier to use and far more advanced than Monitis ever was. Offering detailed reports with advanced segmenting, better dashboards and alerts system, and far more features at a lower cost. We now utilize them for several other tasks like tracking our AWS services and storing huge quantities of searchable logs for our web services/processes. Maybe most impressive, when we ran into some advanced technical issues, we had prompt back-and-forth support from the actual developers who maintain and develop the system."

"Managing infrastructure monitoring with Site24x7 is very easy."

"Site24x7 AppLogs is one of the best tools. It provides us with very detailed insights into whatever we want. The data from Site24x7 AppLogs gives me much more flexibility, and I have the ability to customize it so that I can present any information the way I need to. And then updates happen automatically. This has definitely saved us some time and money in auditing."

"Site24x7's rich feature set has always surprised us, especially the custom dashboard and reports that we get using Site24x7 has helped us in identifying critical performance issues and address them before our teams are notified. Their friendly assistance during sessions and openness to feature requests makes us feel Site24x7 has been the best choice for all our monitoring requirements."

"For any business that we take, any problem we have, the first tackle that we try to do is to use Site24x7 to resolve our problem. I can always look at Site24x7 as my main solution system. If MSPs want to have a successful business running as a mini-service provider, they can find solutions within site24x7 definitely, and they are also cost-effective. One thing I find interesting is they (Site24x7) listen to us; they are receptive and genuinely interested in our pain point."

"Quite an effective tool and site for various critical independent testing processes. Won our attention hands down."

"Finally a service which helps us make sure we deliver quality to our customers."

"My current web vendor is unresponsive and provides almost no reporting. This application has allowed me to view my site downtimes. Now that I have empirical knowledge of downtime and poor response time, I have the means to discuss service level agreements. This service is the absolute best."

"We switched to Site24x7 after doing a demo. The system was easier to manage and at a lower cost than our previous system, Monitis. We also use ServiceDesk Plus from ManageEngine so it was nice to see that Site24x7 was from Zoho as well."

"We find Site24x7 very useful in the business aspect as it gives us complete control and visibility into all aspects of our application landscape and technical infrastructure. The support team has been very helpful in fixing our issues and implementing feature requests. The integration options into our CI/CD toolchain, processes, and status communication to our users are excellent."

"Site24x7 is quite useful and is easy to operate. You have the visibility of everything in one panel. It reduces our efforts, and you don't have to be super knowledgeable to use it. The information that Site24x7 gives us regarding the KPIs for some solutions is also quite helpful. I have also always found help from their support team. That is also why I would recommend Site24x7."

We use Site24x7 to monitor our servers and I have to say, it gives us great insight into what the users see as the performance of the system instead of what the server thinks the performance is – users are not concerned by CPU, memory or I/O they are interested in response times and availability. We also use Site24x7 to alert us to slow servers as well as outages of the server – in most cases we are aware of server issues before the client is aware of it – which is invaluable to building a strong client relationship. I have not seen anything else that gives us the breadth of monitoring points that we need, keep up the good work.